I just had a hotel guest actually ask me if someone was watching his car while he was inside... I did not understand the question so I was like, "I'm sorry?" And this guest actually told me he left his car running outside & expected the hotel (staff) to be responsible for it.
I really wanted to laugh at this guy because his insurance company would laugh if he had the keys in & it started & it ended up gone.
I had to explain to him that we have signs (clearly visible) that guests park in our parking lot at their own risk, and this situation would be a part of that. He asked if anything ever happens, I literally said, "No, nothing ever happens here but no one tempts (i.e. leaves their started car open, started, & unmanned) people either."
Now I realize this town is smaller then what people are used to. It is, however, the largest town in Montana. I am originally from a town of 1700 people. Once someone from out of the area left their car running as they went inside a convenience store (small town, nothing will happen right?)...and the car was gone when they got back outside.
Anything can happen anywhere, and this guest trying to see if he can blame us if it is gone when he gets back out there is rediculous.
I really wanted to laugh at this guy because his insurance company would laugh if he had the keys in & it started & it ended up gone.
I had to explain to him that we have signs (clearly visible) that guests park in our parking lot at their own risk, and this situation would be a part of that. He asked if anything ever happens, I literally said, "No, nothing ever happens here but no one tempts (i.e. leaves their started car open, started, & unmanned) people either."
Now I realize this town is smaller then what people are used to. It is, however, the largest town in Montana. I am originally from a town of 1700 people. Once someone from out of the area left their car running as they went inside a convenience store (small town, nothing will happen right?)...and the car was gone when they got back outside.
Anything can happen anywhere, and this guest trying to see if he can blame us if it is gone when he gets back out there is rediculous.
Comment