Ok so at the place I work at, when certain items are discontinued, they get marked for a penny and we are supposed to send them back to the distribution center to get donated.
Well, today various apparel items (with certain colored dots on the tag) went down to a penny and my manager was supposed to pull them off the shelf. Well he misinterpreted the email and thought we had until tomorrow to do it (not only that, but it's a very tedious project that would take forever).
To make matters worse with penny items, there are websites out there that tell people what is a penny so the vultures swoop.
Well today, two vultures oops I mean ladies, came in and filled up FOUR carts with all the apparel items that were a penny and a bunch of items that weren't a penny but they thought they were.
They come up to the register and my co-worker gets on the backup register to help with the regular customers so there won't be a logjam. Well, instead of that happening, the other vulture lugged her cart to the other register. So now *I* am tied up with one vulture who's arguing why certain items aren't a penny, and my co-worker is tied up with the other vulture who's also arguing that everything in their cart is supposed to be a penny.
Checking out each person took almost an HOUR, during that time, customers are getting really pissed off and just stormed out because both registers were tied up.
All in all, each vulture get close to 200 apparel items and spent a whopping $4. Lost sales during this whole ordeal was probably close to $500.
Well, today various apparel items (with certain colored dots on the tag) went down to a penny and my manager was supposed to pull them off the shelf. Well he misinterpreted the email and thought we had until tomorrow to do it (not only that, but it's a very tedious project that would take forever).
To make matters worse with penny items, there are websites out there that tell people what is a penny so the vultures swoop.
Well today, two vultures oops I mean ladies, came in and filled up FOUR carts with all the apparel items that were a penny and a bunch of items that weren't a penny but they thought they were.
They come up to the register and my co-worker gets on the backup register to help with the regular customers so there won't be a logjam. Well, instead of that happening, the other vulture lugged her cart to the other register. So now *I* am tied up with one vulture who's arguing why certain items aren't a penny, and my co-worker is tied up with the other vulture who's also arguing that everything in their cart is supposed to be a penny.
Checking out each person took almost an HOUR, during that time, customers are getting really pissed off and just stormed out because both registers were tied up.
All in all, each vulture get close to 200 apparel items and spent a whopping $4. Lost sales during this whole ordeal was probably close to $500.
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