So I have several short stories.
1) Guy comes in at 9:30 am (we open at 9am) to buy a gift card. Man is mad that we weren't open at 8:30am and we didn't have the hours listed anywhere (yes we do, in two places on the windows...maybe he just looked at the door; but I'm used to people not seeing the hours when it's right in front of their face) and he needed to get a gift card. Funny thing, a grocery store in the same shopping center has gift cards for many places, including our book store chain.
2)Guy comes in the store, talks to the book sellers, who send him to me. He comes up to me and says, "Richard," and I say, "yes?" and he says "You have a book on hold for me." Of course I look, dont' see anything under "Richard," I have to find the book he requested from shelf (ie, the shelf anyone can get a book from), and the book was Night by Wiesel. He said the store 15 miles from us didn't have it (which I found odd; their ordering manager must suck at his job, since our store has a shit ton of Night ). I find out the customer's name is "Richard Actung" (Actung not his real name). My bad, I should have check what was his last name instead just assume he would give me his last name. So I said something like, "oh, I didn't know your last name," and he said, "You asked for my name and I told you," and I said, "You came up to me and said "Richard," then told me you had a book on hold. I didn't ask you for your name."
3) Guy comes up, wants to pay for something he puts on the counter. The items are in white bags, and I'm assuming he bought the items from the cafe. I said, "there are no barcodes on these items," and he's being a hardass, saying he wanted to pay for these items...then he says, "I'm just messing with you," and laughs like this was the funniest joke. Then he tells his son, who maybe is five years old, to get the bags...and the bags are too high up for the kid to get. I find out latter he was a dick to the cafe people.
4) Manager starts giving closing warnings, and a woman comes up from the cafe with her two kids and starts browsing through some books by the door. The manager announces, "*name of book store* is closed, please go to the cashier with your selections." and two minutes latter the woman asks me, "what time do you close?" I said, "we are already closed," and she says, "oh, I didn't understand what that announcement was saying." Then she comes up with the items and say that she left her wallet home, she is waiting for her husband, to go ahead and bag the items when I didn't bag them after ringing them up. OH, and she is a school teacher and she wants her teacher discount (teacher's discount should just be for items for the school room, not just anything in the store; she obviously is buying stuff that isn't for the school but for her kids), and she wants us to wait for her husband who luckily showed up in about 2-3 minutes.
There's more stories, for a latter time.
1) Guy comes in at 9:30 am (we open at 9am) to buy a gift card. Man is mad that we weren't open at 8:30am and we didn't have the hours listed anywhere (yes we do, in two places on the windows...maybe he just looked at the door; but I'm used to people not seeing the hours when it's right in front of their face) and he needed to get a gift card. Funny thing, a grocery store in the same shopping center has gift cards for many places, including our book store chain.
2)Guy comes in the store, talks to the book sellers, who send him to me. He comes up to me and says, "Richard," and I say, "yes?" and he says "You have a book on hold for me." Of course I look, dont' see anything under "Richard," I have to find the book he requested from shelf (ie, the shelf anyone can get a book from), and the book was Night by Wiesel. He said the store 15 miles from us didn't have it (which I found odd; their ordering manager must suck at his job, since our store has a shit ton of Night ). I find out the customer's name is "Richard Actung" (Actung not his real name). My bad, I should have check what was his last name instead just assume he would give me his last name. So I said something like, "oh, I didn't know your last name," and he said, "You asked for my name and I told you," and I said, "You came up to me and said "Richard," then told me you had a book on hold. I didn't ask you for your name."
3) Guy comes up, wants to pay for something he puts on the counter. The items are in white bags, and I'm assuming he bought the items from the cafe. I said, "there are no barcodes on these items," and he's being a hardass, saying he wanted to pay for these items...then he says, "I'm just messing with you," and laughs like this was the funniest joke. Then he tells his son, who maybe is five years old, to get the bags...and the bags are too high up for the kid to get. I find out latter he was a dick to the cafe people.
4) Manager starts giving closing warnings, and a woman comes up from the cafe with her two kids and starts browsing through some books by the door. The manager announces, "*name of book store* is closed, please go to the cashier with your selections." and two minutes latter the woman asks me, "what time do you close?" I said, "we are already closed," and she says, "oh, I didn't understand what that announcement was saying." Then she comes up with the items and say that she left her wallet home, she is waiting for her husband, to go ahead and bag the items when I didn't bag them after ringing them up. OH, and she is a school teacher and she wants her teacher discount (teacher's discount should just be for items for the school room, not just anything in the store; she obviously is buying stuff that isn't for the school but for her kids), and she wants us to wait for her husband who luckily showed up in about 2-3 minutes.
There's more stories, for a latter time.
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