Our company uses the Medallia system for customer service. We are a small hotel in a rather small town 30 miles from the next medium size city (that is why he booked). The following is the actual complaint that was written......
Seriously?? Do you really think that anyone will believe that you only booked with us because of the washing machines???
NOTE: There is a laundrymat about 2 blocks down the road.
One of the reasons we booked this was to use guest laundry facilities. There should be two washers and dryers so one always works. This was extremely disappointing. We had enough clean clothes for another couple of days. Fortunately we found a motel in another city later which met our needs. Otherwise our stay was good.
Seriously?? Do you really think that anyone will believe that you only booked with us because of the washing machines???
NOTE: There is a laundrymat about 2 blocks down the road.
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