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Someone should have called me!
  #1  
Old 02-06-2019, 02:44 AM
Slave to the Phone Slave to the Phone is offline
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Default Someone should have called me!

As most people know, the government was shut down for a while. This caused agencies requiring federal funding to take emergency measures. One of those actions was to issue February's food stamps on or before January 17. Due to this being an emergency action, letters were not sent.

I am spending this month at the front counter so, as a result, I am on the front line for client complaints.

Compilation of conversations I have had today:

SC: I got this letter from you and its too confusing, I want to know what it says.
Me: I will be happy to help, but if you are having issues reading the material, I can also give you a number to call for someone to read it to you so you don't have to come to the office for this.
SC: I can read just fine, I don't bother with the stuff you send because its sooooo confusing.
Me: Ok, well, *previously unopened letter* this letter is dated 11/15/18 *points at date* and right here *points at the next line* it says that your renewal was approved for 6 months.
SC: I didn't get my food stamps this month, what did you do?!?!
Me: Actually, your February benefits loaded on January 17th.
SC: No, that was money I had left over, I didn't get anything extra and I need my money NOW!
Me: You received your January benefits on the 4th. You received your Feb benefits on the 17th. You won't get anything else until March 4th.
SC: Well, how was I supposed to know that?
Me: It was on TV, social media, the radio and in the newspaper.
SC: Well, I don't watch the news, don't use my smart phone for anything computer related and nobody reads newspapers or listens to the radio anymore.
Me: You just told me that you don't read the letters we send you either.
SC: SOMEONE SHOULD HAVE CALLED ME!!!

No fratching please. This isn't about the goberment or welfare. This is about people who willfully live under a rock and then blame other people for their problems.

  #2  
Old 02-06-2019, 02:51 AM
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dalesys dalesys is offline
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(Fantasizes a Rube Goldberg printer with a wood-burning tip that would brand the notifications onto thier hams... I'd have a few...)
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  #3  
Old 02-06-2019, 03:16 AM
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notalwaysright notalwaysright is offline
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"Someone should have called me!"

If someone had called her/him, they would absolutely not have answered or listened to any message either. If someone had personally came to their door to tell them, they would not have answered, and even if they had, they would not have believed it or would have forgotten. Basically, there is no conceivable way to communicate with this sort of person. My mom recently decided that my step dad simply does not want to remember anything. She said he would write it down, or do any number of things to remember, but he still forgets. He doesn't have dementia (or at least he passed the test with the doctor), he just flat out doesn't want to be responsible for certain things. He's totally capable when he WANTS to be. He's just an ass.
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Old 02-06-2019, 04:51 AM
Buzzard Buzzard is offline
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I'm remembering one of the Medieval ways of keeping history for important events and the people involved. Rather cruel, but almost impossible to forge and loads cheaper than paper, scribes, artists and such.
For the big signing/treaty/knighting/whatever, there would be a number of children brought in to the event to witness. The kids would get full run of things and a very good look at who was there, doing exactly what. Afterwards, said children would be horribly beaten to seal that memory in for the rest of their days. They would always be able to identify who was there, and point them out if questioned.

It's so nice these days that we have these nice machines and paper mails to relay the message out to everyone, right?

  #5  
Old 02-06-2019, 09:19 PM
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morgana morgana is offline
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Wow, NAR, your dad sounds like my ex-husband! Props to your mom for dealing with it.

  #6  
Old 02-07-2019, 02:14 AM
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Ironclad Alibi Ironclad Alibi is offline
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Quote:
Quoth Slave to the Phone View Post
...
SC: SOMEONE SHOULD HAVE CALLED ME!!!
...
Nobody was at work to call you. The government was shut down.
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  #7  
Old 02-07-2019, 03:35 AM
Slave to the Phone Slave to the Phone is offline
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I remember reading about that, Buzzard. As I understand, it was very effective.

Willful ignorance is the offspring of avoidance and procrastination. If you cover your ears and sing LALALALA loudly enough, nothing bad can happen, right?

Today a 28 year old male stoner managed to make my fellow front line worker run off to laugh and make me almost pee due to trying to not laugh.

Very high guy comes up to my counter. (trust me, I know the smell and effect) We will call him HG.

HG: Dude, I think my card is broke. I couldn't buy groceries today.
Me: (after painful process of getting his case number) Actually, you got your Feb food stamps on Jan 17.
HG: No, I didn't, that was because I filled up my punch card.
CW: *stares, eyes wide*
Me: *processes* I don't understand, what do you mean?
HG: *very patiently, because he's explaining something to an idiot* My punch card. You know how when you buy 9 coffees, you get the 10th free?
CW: *loud coughing fit*
Me: *starting to have issues as well* Yes, but...
HG: so that's why I got that extra money, because I'm such a good customer.
CW: *runs past me to the security door, hands covering face while coughing*
Me: That's not actually how it works, those were your food stamps for this month.
HG: *sighs patiently* Is there someone else I can talk to?
Me: Of course, I'll be right back. *exits stage left*

After I was able to stop laughing, I told the sup of the day what was going on. She was able to convince him to leave without laughing, but I heard her behind the security door.

  #8  
Old 02-07-2019, 03:46 AM
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Quote:
Quoth Slave to the Phone View Post
SC: No, that was money I had left over,
This comment made me sad, because a lot of people today seem to lack basic math skills (entitled attitude aside). Back when I was cashiering, it was common to have someone with $100 worth of goods and only $40 to their name. These customers knew all along that they only had $40 to spend, but they weren't counting what went into the cart and were surprised they couldn't get everything.
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  #9  
Old 02-07-2019, 05:00 AM
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Quote:
Quoth bainsidhe View Post
This comment made me sad, because a lot of people today seem to lack basic math skills (entitled attitude aside). Back when I was cashiering, it was common to have someone with $100 worth of goods and only $40 to their name. These customers knew all along that they only had $40 to spend, but they weren't counting what went into the cart and were surprised they couldn't get everything.
We used to have this little plastic calculator thing. I don't know where we got it. It had buttons on top that you pushed down to make the numbers move and do the basic calculations. There was no battery, it was totally analog, more like a toy, really, but it worked. We used to take it to the store for groceries and keep a running total to make sure we didn't go over the cash we had.

Of course, later, we had an actual calculator and did the same thing. I will probably be back to that practice shortly but at least I know that you can't spend more than you have.
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  #10  
Old 02-07-2019, 08:21 PM
Catwoman2965 Catwoman2965 is offline
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Quote:
Quoth Slave to the Phone View Post
SC: SOMEONE SHOULD HAVE CALLED ME!!!
I have a friend like this. While she's not on any type of assistance, she doesn't watch ANY news, read ANY newspaper, magazine, online news etc. Instead she gets snippets of news listening to the radio. And then is AMAZED when something happens or she hears about something that's been ALL over the news. Bonus points if she tells me about it months after its occurred. But acts like it JUST happened. I swear she lives under a rock most of the time.

Last edited by MadMike; 02-07-2019 at 10:28 PM. Reason: Please don't quote the entire post. We've already read it.
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