However it's spelled. I really wish it death. No not really. I've seen how the guests get when it's not working. Anyways. I can't stand the ignorance. When a guest causes it to jam they stand there and continue to ram their cart into it like it's going to magically restart itself.
Then we have the guests that when it stops they press the big Emergency Stop button. I guess they think it sends a call out to the team members that the thing is stopped? But can they read? It says EMERGENCY STOP and it's red which is the color of stop. So it's not going to make it restart and it won't let a team member know. All it would have done is stop the velmeport if it was still going.
Then we have the people who have never seen it before, tourists. Or locals who have never stepped foot in my Target store before. They have to take pictures of it. Multiple times. I didn't act like that when I first saw it even though it was the first time I'd ever seen one. Bed, Bath, and Beyond which is also connected to the mall that we're connected to has the same thing b/c they're also 2 stories. But yea, I don't see the big deal. Yea, I thought it was pretty cool but I wasn't like "OMG..what is this?! It carries our basket to and from the second floor!!! OMG IT'S THE MOST AMAZING THING IN THE WORLD I MUST TAKE MULTIPLE PICTURES!!!"
But Thursday we had our most crazy guest of all over the velmeport. Older man in his red Georgia Bulldogs sweatshirt. He's half way up the escalator when the vermeport stops b/c as usual an idiot tried to send their basket up w/ something on the bottom. He had a basket in it and was pissed that it stopped. He started shouting at the top of his lungs "GOD DAMNIT I KNEW THIS WOULD HAPPEN!!! I KNEW THIS WOULD HAPPEN!!! IT STOPPED! IT STOPPED!!!". I was already right there. Staring in shock at this man's outburst. As was every single guest in the general area b/c like I said he's yelling at the top of his lungs. Team members ran over from where they were to see what the big deal was. So now the guest is on his way back down. I burst into action and I'm trying to jam my key in to restart it b/c this man is totally off his rocker and I don't want to be near him when he gets to the bottom. He's still yelling nonstop. He's on repeat now just yelling over and over "GOD DAMN IT TO HELL". I restart it and quickly back off. The guest who had caused the jam told him it was moving again. He instantly shut up and got back on the escalator going up..like it had never happened. Guests slowly started going about their business.
Another guest who had been in my watch section came over and asked if he was going to be removed from the store. She said she wanted to go upstairs to shop but he's up there and she's scared. (I was serious when I said this man was insane..so insane a guest didn't want to be on the same floor as him.) So I asked another team member and they said they didn't know if he was being removed but an executive team lead is w/ him at that moment. That was enough to make the lady feel safe so she went upstairs. But yea. I have never seen a guest react like that. Like I said..they either ram their carts in hopes it'll cause it to start moving again, press the emergency stop button, stare at it w/ a lost expression, or grow a brain and find a team member to restart it.
Oh here's another good story. The velmeport going down was working but a guest still took their basket down the escalator. But I think they THOUGHT they were sticking it in the velmeport b/c they didn't hold onto their basket. They pushed it on the escalator and let go. I'm serious. So it starts flying down the escalator. I hear her yelling "WATCH OUT!!! GET OUT OF THE WAY!!!" and I look up. I see it flying. I see one of our vendors quickly get out of the way and then it ends in a horrible crash that thankfully didn't hurt anyone. But yea...sometimes a person's ignorance shocks me. It downright scares me. How could she not know that it was the escalator and that she didn't need to hold the basket?!
I hate when we have coca cola on sale. 4 for 12$!!! I don't mind when pepsi is on sale b/c nothing happens..nobody really cares about pepsi in the south..at least not in my state. But when coke is on sale..you better watch out! People load their carts up w/ coke. Precariously high. or on the bottom where we have nothing to hold the cokes. So then when it's coming down the velmeport you can only guess that a major spill occurs. Yep, you'll suddenly have a case or 2 of coke flying down the velmeport. Once it caught some real air that when it hit the bottom and burst open one of the cans flew into our endcap and put a hole into the wall of it and splattered our product w/ coke. So yea, I dread coke going on sale b/c that means I'll be cleaning at least one major spill every day that I work of that sale. It usually happens 3 times in my shift.
But yea, the man from Georgia is the most recent story b/c it happened just this past Thursday. The idiot lady who let go of her basket down the escalator happened the week before. A spill trailing from the down velmeport all the way down our main aisle also happened on Thursday.
You know what I hate about spills? Despite the fact that we're standing there telling guests to go around they STILL walk through it or roll their carts through it so that they can make the mess that much worse. I'm sure they're hoping they slip so they can sue us. But it makes me mad. Are these people blind and deaf? That they don't HEAR us warning them or SEE the spill. Maybe they're deaf, dumb, and blind. In fact I'm definitely betting on the dumb part. Anyways, I think that's the recent things that have made me mad at work.
Then we have the guests that when it stops they press the big Emergency Stop button. I guess they think it sends a call out to the team members that the thing is stopped? But can they read? It says EMERGENCY STOP and it's red which is the color of stop. So it's not going to make it restart and it won't let a team member know. All it would have done is stop the velmeport if it was still going.
Then we have the people who have never seen it before, tourists. Or locals who have never stepped foot in my Target store before. They have to take pictures of it. Multiple times. I didn't act like that when I first saw it even though it was the first time I'd ever seen one. Bed, Bath, and Beyond which is also connected to the mall that we're connected to has the same thing b/c they're also 2 stories. But yea, I don't see the big deal. Yea, I thought it was pretty cool but I wasn't like "OMG..what is this?! It carries our basket to and from the second floor!!! OMG IT'S THE MOST AMAZING THING IN THE WORLD I MUST TAKE MULTIPLE PICTURES!!!"
But Thursday we had our most crazy guest of all over the velmeport. Older man in his red Georgia Bulldogs sweatshirt. He's half way up the escalator when the vermeport stops b/c as usual an idiot tried to send their basket up w/ something on the bottom. He had a basket in it and was pissed that it stopped. He started shouting at the top of his lungs "GOD DAMNIT I KNEW THIS WOULD HAPPEN!!! I KNEW THIS WOULD HAPPEN!!! IT STOPPED! IT STOPPED!!!". I was already right there. Staring in shock at this man's outburst. As was every single guest in the general area b/c like I said he's yelling at the top of his lungs. Team members ran over from where they were to see what the big deal was. So now the guest is on his way back down. I burst into action and I'm trying to jam my key in to restart it b/c this man is totally off his rocker and I don't want to be near him when he gets to the bottom. He's still yelling nonstop. He's on repeat now just yelling over and over "GOD DAMN IT TO HELL". I restart it and quickly back off. The guest who had caused the jam told him it was moving again. He instantly shut up and got back on the escalator going up..like it had never happened. Guests slowly started going about their business.
Another guest who had been in my watch section came over and asked if he was going to be removed from the store. She said she wanted to go upstairs to shop but he's up there and she's scared. (I was serious when I said this man was insane..so insane a guest didn't want to be on the same floor as him.) So I asked another team member and they said they didn't know if he was being removed but an executive team lead is w/ him at that moment. That was enough to make the lady feel safe so she went upstairs. But yea. I have never seen a guest react like that. Like I said..they either ram their carts in hopes it'll cause it to start moving again, press the emergency stop button, stare at it w/ a lost expression, or grow a brain and find a team member to restart it.
Oh here's another good story. The velmeport going down was working but a guest still took their basket down the escalator. But I think they THOUGHT they were sticking it in the velmeport b/c they didn't hold onto their basket. They pushed it on the escalator and let go. I'm serious. So it starts flying down the escalator. I hear her yelling "WATCH OUT!!! GET OUT OF THE WAY!!!" and I look up. I see it flying. I see one of our vendors quickly get out of the way and then it ends in a horrible crash that thankfully didn't hurt anyone. But yea...sometimes a person's ignorance shocks me. It downright scares me. How could she not know that it was the escalator and that she didn't need to hold the basket?!
I hate when we have coca cola on sale. 4 for 12$!!! I don't mind when pepsi is on sale b/c nothing happens..nobody really cares about pepsi in the south..at least not in my state. But when coke is on sale..you better watch out! People load their carts up w/ coke. Precariously high. or on the bottom where we have nothing to hold the cokes. So then when it's coming down the velmeport you can only guess that a major spill occurs. Yep, you'll suddenly have a case or 2 of coke flying down the velmeport. Once it caught some real air that when it hit the bottom and burst open one of the cans flew into our endcap and put a hole into the wall of it and splattered our product w/ coke. So yea, I dread coke going on sale b/c that means I'll be cleaning at least one major spill every day that I work of that sale. It usually happens 3 times in my shift.
But yea, the man from Georgia is the most recent story b/c it happened just this past Thursday. The idiot lady who let go of her basket down the escalator happened the week before. A spill trailing from the down velmeport all the way down our main aisle also happened on Thursday.
You know what I hate about spills? Despite the fact that we're standing there telling guests to go around they STILL walk through it or roll their carts through it so that they can make the mess that much worse. I'm sure they're hoping they slip so they can sue us. But it makes me mad. Are these people blind and deaf? That they don't HEAR us warning them or SEE the spill. Maybe they're deaf, dumb, and blind. In fact I'm definitely betting on the dumb part. Anyways, I think that's the recent things that have made me mad at work.
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