On our Express Lane we have a sign that says 10 Items Or Less. Lady came through with more than twice that. While I'm not allowed to enforce the 10 item thing, I can be bitched out by other customers for not enforcing it. (Nice, huh?)
So I ring the lady up & send her on her way. As she's leaving the customer behind her says, loudly that it was supposed to be 10 items or less. I apologize to customer #2 & finish up with her. A while later I get sent to see the ACSM. (I'm thinking, oh joy) Turns out that the lady with the extra shit called & complained about ME. Said I was "silently counting her items."
BITCH, PLEASE!!
I've been on the new job for a week & a half. Already have a complaint. Shit. Kill me now.
So I ring the lady up & send her on her way. As she's leaving the customer behind her says, loudly that it was supposed to be 10 items or less. I apologize to customer #2 & finish up with her. A while later I get sent to see the ACSM. (I'm thinking, oh joy) Turns out that the lady with the extra shit called & complained about ME. Said I was "silently counting her items."
BITCH, PLEASE!!
I've been on the new job for a week & a half. Already have a complaint. Shit. Kill me now.
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