(MODS: I've never posted a new thread here before, so if this needs to be moved, please move it to the appropriate place. TY)
I just had a fortunate encountered with a customer who could have been sucky, but wasn't. Ironically, this was a few days after hearing a similar coworker's experience with a customer holding a gift or credit card in their mouth. (BG: She said it wasn't simply being held by the end of one's lips, but the guy had a majority of the card held in their mouth. The custy handed it to her with all it's saliva-soaked goo-iness. She was being nice as he was a veteran and was suffering from Parkinson's, but still. ?She ended up having to use a lot of hand sanitizer on herself after him)
Anywhoo, I'm working in lumber, and I ring this guy's order, and I can clearly see he's got his gift card held in his mouth. He goes to hand it to me (since we have to swipe gift cards on our end), but I smile and say, "you had that in your mouth, I'm not gonna handle that. Can you show me the back of the card so I can read off the numbers?
Cust: (holds the card out and I read off the numbers): Geez, It's not like I'm gonna kiss you or anything (Note: I'm a dude)
Me: (Sarcastic with slight frownie face): "Well, now you're just breakin my heart.."
...and we both had a little laugh about it.
I just had a fortunate encountered with a customer who could have been sucky, but wasn't. Ironically, this was a few days after hearing a similar coworker's experience with a customer holding a gift or credit card in their mouth. (BG: She said it wasn't simply being held by the end of one's lips, but the guy had a majority of the card held in their mouth. The custy handed it to her with all it's saliva-soaked goo-iness. She was being nice as he was a veteran and was suffering from Parkinson's, but still. ?She ended up having to use a lot of hand sanitizer on herself after him)
Anywhoo, I'm working in lumber, and I ring this guy's order, and I can clearly see he's got his gift card held in his mouth. He goes to hand it to me (since we have to swipe gift cards on our end), but I smile and say, "you had that in your mouth, I'm not gonna handle that. Can you show me the back of the card so I can read off the numbers?
Cust: (holds the card out and I read off the numbers): Geez, It's not like I'm gonna kiss you or anything (Note: I'm a dude)
Me: (Sarcastic with slight frownie face): "Well, now you're just breakin my heart.."
...and we both had a little laugh about it.
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