Go Back   Customers Suck! > The Heart of the Site > Unsupportable

Thread Tools Display Modes
Prev Previous Post   Next Post Next

I must be in the Cheese Shop sketch
Old 01-11-2019, 05:23 PM
Nunavut Pants's Avatar
Nunavut Pants Nunavut Pants is offline
Warning: He thinks he's funny.
Join Date: Nov 2015
Posts: 1,112
Default I must be in the Cheese Shop sketch

Monty Python's Cheese Shop Sketch, to be specific.

I submitted a bug report a week or so ago. "Tests of $(SYSTEM) are failing due to failure to log into AD system. Please check AD system and configuration, and make sure I'm telling $(SYSTEM) the right way to connect to AD. Here is the setup part of the test, here is the failure message."

Response: "Can you get us a test log so we can see what is happening?"

OK, here is the test log. This is where it is stored locally, and I have copied it to a known location that everyone should be able to access.

Response: "Oh, this log is from a different date than the date you submitted the bug. We can't use it."

Uhh, why not? The test fails the same damned way every time. And I'm not sure exactly what in the detailed log you need anyway?

"Oh, and get us a (file that is a complete state of $(SYSTEM) memory and config and everything, amounting to several GB at least)."

Why do you need that? Just tell me if AD is working or not! Or if the test setup is OK!

... Oh, I get it.

Do you, in fact, have any cheese in this establishment? Or are you just throwing obstacles in my way so you don't have to do your f***ing job?
“There are two novels that can change a bookish fourteen-year old’s life: The Lord of the Rings and Atlas Shrugged.
One is a childish fantasy that often engenders a lifelong obsession with its unbelievable heroes, leading to an emotionally stunted, socially crippled adulthood, unable to deal with the real world.
The other, of course, involves orcs." -- John Rogers

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 10:18 AM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.