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Good grief. Even Verizon's smarter than that. When my aunt passed away I let them know, and they didn't charge her for breaking her contract. I had to send a copy of her death certificate, but I was expecting that.
Wow.. hoping someone just missed their morning coffee (or other random caffeinating beveridge) n that one.
When my wife passed, They allowed me to cancel her phone, and her Grandmother's phone and put me on a signal phone plan without breaking contract, or adding any additional charges.
When DH died last year, I waved his death certificate at EVERYBODY under the sun to get things changed out or turned off. Still not quite finished, but nearly there....
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