***6:06 PM is NOT closing time!!***

[cupkake.luver]

Again....another dumb customer.... another day.....


So ANYWAYS I close at 6oclock PM no excuse... i mean.. does the grocery store stay open 30 mins extra just because you cant get there on time??? NO!!! ITS NOT ON YOUR SWEET TIME GIRLFRIEND!!!!

OK to the point... i turn off my open sign and lights at 5:55 so all of my WONDERFUL SC's get the point that IM closing. other then the fact that there is a sign that states, in pure english, that the stores OPENS AT 10 and CLOSES AT 6. so i dont get why people come in at 6:10 and bang on the door when they KNOW its closed.

i know this is a normal complaint.... there is only ONE question....

WHY?!?!!!

[marty]

Because SCs don't read.

[DevilBoy]

Because SCs don't read.

...or listen to anything you tell them.

[taxguykarl]

I close at the exact posted time. If a customer arrives before closing time-even one minute before, I will (at least) start their return. Mind you, not before I turn off the 'Open' sign.

[Apathy]

Just be thankful you don't have to do the 10 minute rule like we do.

Basically, if a customer is waiting outside 10 minutes before opening or 10 minutes after closing... you have to let them in.

Wow, that's BS, especially the after closing part. Someone in corporate thought that one up. You know, the guy that gets to leave at 5 on the dot every day, because there aren't any customers waiting on him. I hate that guy. And everyone like him. Jerks.

[Gabrielle Proctor]

Assholes did that at the hobbyshop all the time. If they wanted to buy something expensive, we might make an exception. However, most of the time the ppl who came to the door after closing were mini vans full of families that just wanted a place to hang out. They weren't going to buy anything, well, nothing worth the cost of staying open anyway.

[Titi]

And this is why I love this sign.

http://www.flickr.com/photos/matthew...n/photostream/

[fireheart]

Basically this is why:

-they can't read signs.
-they "need 1 item"
-they assume we don't have lives.
-they know we don't have lives.

[Irving Patrick Freleigh]

Wow, that's BS, especially the after closing part. Someone in corporate thought that one up. You know, the guy that gets to leave at 5 on the dot every day, because there aren't any customers waiting on him. I hate that guy. And everyone like him. Jerks.

Gotta get that "last big sale" and all that.

[MadMike]

And this is why I love this sign.

Love the sign!

We used to have people do the same thing at the home improvements store. Wether they got in or not depended on which manager was in. The one would let them in, which we all hated him for. But if it was either of the other two managers, they were SOL.

One time when it was one of the managers who would not let them in after closing, they apparently thought they could make him reconsider by threatening to "kick his ass." Instead, he just laughed at them and walked away.

[Tito]

...or listen to anything you tell them.

..or think that the rules don't apply to them.

[CrazedClerkthe2nd]

I remember this one guy who came after close.

Now we all know SCs who like the shake the doors. I usually don't respond to that because I figure after finding the doors locked they will check the sign and realize we are closed.

This guy did just that...then had the nerve to call our store number to try to get my attention!

I really really REALLY wish I could've flipped him off instead of answering the phone, but I just picked it up, said "sorry man we're closed" and hung up. Thankfully the SC left.

[Mordecai]

Wow, that's BS, especially the after closing part. Someone in corporate thought that one up. You know, the guy that gets to leave at 5 on the dot every day, because there aren't any customers waiting on him. I hate that guy. And everyone like him. Jerks.

I actually never thought of corporate guys like that, despite the fact that I have to follow that bullshit rule.

[mattm04]

Wow, that's BS, especially the after closing part. Someone in corporate thought that one up. You know, the guy that gets to leave at 5 on the dot every day, because there aren't any customers waiting on him. I hate that guy. And everyone like him. Jerks.

I hate the ones that give gift cards to SC's who complained we would not open 15 minutes early.

[Batty1]

Ten minutes late is late enough

That's the new public consumer for ya...always pushing boundaries.