.... well you know what. I just love when customers lie through their teeth. Not that this one got me in trouble, but....
Internet order comes in with a declined CC payment. I call the customer to try and process the CC again as sometimes our POS/CC processor glitches. NOPE card is truely declined.
I give the customer the total (23.50) and ask if they wish to try another card or would they like to pay with cash. The customer indicated they will call back in 2 minutes. They call back and say they will pay with cash. I ask if there is anything else we can do for them. NOPE and they hangup. Somehow my delivery driver Spidey Sense is tingling and I KNOW I am going to get a $50 bill popped on me
I get the delivery. The guy answers the door and hands me ....... (3 guesses and the first 2 are wrong)
A $50 BILL.
I state that I do not have enough change for that large of a bill.
The customer states with full confidence "WELL I told the person on the phone to bring change for a $50 bill."
At this point I just grit my teeth really wanting to say BULLSHIT YOU LYING SACK OF....... I was the one you talked to on the phone azz****and I KNOW you said NOTHING about a $50 bill, but I state again that I do not have enough change. Customer goes back into the house and amazingly comes up with $25 and says "Keep the change"
Internet order comes in with a declined CC payment. I call the customer to try and process the CC again as sometimes our POS/CC processor glitches. NOPE card is truely declined.
I give the customer the total (23.50) and ask if they wish to try another card or would they like to pay with cash. The customer indicated they will call back in 2 minutes. They call back and say they will pay with cash. I ask if there is anything else we can do for them. NOPE and they hangup. Somehow my delivery driver Spidey Sense is tingling and I KNOW I am going to get a $50 bill popped on me
I get the delivery. The guy answers the door and hands me ....... (3 guesses and the first 2 are wrong)
A $50 BILL.
I state that I do not have enough change for that large of a bill.
The customer states with full confidence "WELL I told the person on the phone to bring change for a $50 bill."
At this point I just grit my teeth really wanting to say BULLSHIT YOU LYING SACK OF....... I was the one you talked to on the phone azz****and I KNOW you said NOTHING about a $50 bill, but I state again that I do not have enough change. Customer goes back into the house and amazingly comes up with $25 and says "Keep the change"
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