Please. Put me out of my misery because I am honestly afraid of these people.
I had a person call tonight because they forgot their password.
Me - Ok, I can help you. What's your username?
Them - ... (I swear you could hear them do the typical <blink><blink> of incomprehension over the phone.) Uhm...what would that be?
Me - (mentally sighing and rolling my eyes) It would be the first initial and your last name.
Them - Uhm...<blink><blink>...uhm...oh damn...gimme a sec.
30 seconds pass...then a minute...then 5
Them - I don't know. What would it be?
Me - What's your name?
Them - Jane Anyuser (name changed to protect my ass)
Me - Then your username would be "janyuser".
Them - Oh! Like my username!
A few minutes go by, temp password is given, user changes to new password I hang up and start banging my head against my desk once again.
And people wonder why there is a dent in my desk the shape of my forehead.
I had a person call tonight because they forgot their password.
Me - Ok, I can help you. What's your username?
Them - ... (I swear you could hear them do the typical <blink><blink> of incomprehension over the phone.) Uhm...what would that be?
Me - (mentally sighing and rolling my eyes) It would be the first initial and your last name.
Them - Uhm...<blink><blink>...uhm...oh damn...gimme a sec.
30 seconds pass...then a minute...then 5
Them - I don't know. What would it be?
Me - What's your name?
Them - Jane Anyuser (name changed to protect my ass)
Me - Then your username would be "janyuser".
Them - Oh! Like my username!
A few minutes go by, temp password is given, user changes to new password I hang up and start banging my head against my desk once again.
And people wonder why there is a dent in my desk the shape of my forehead.
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