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Saturday I went to the post office to mail a package. After looking at the line of about 45 people and the amount of people working (One!) I decided oh hell no, and figured I'd try a UPS store instead.
Yesterday on my lunch break, I drove over to the UPS store. There were two registers, and a customer at each. I was the next in line. An old lady comes in behind me, says she has a doctors appointment and can she pretty please go before me. I'm not in any major rush, and she was polite, so I said she could.
And then the bitching begins. The people at the registers have fairly complicated transactions, expensive things that need insurance, and so on. a 3rd employee comes out of the back, picks up some packages, and goes back to wherever he came from.
The old lady starts bitching "Don't you hate it when employees stand around doing nothing when people are waiting. Look at him, just going in the back. He probably doesn't want to do anything. And why are these two so slow? why don't they open another register?"
I say "well, it looks like that guy is sorting packages, you know, so they get sent out for delivery? And it appears that there are only two registers, so I don't know how they could open a 3rd one. It looks like these 2 ladies are doing the best the can. I think having a little bit of patience will get us all out of here faster"
the closest cashier smiles at me and says "Yup. only have the two registers"
The lady FINALLY makes it to the cashier and starts rapid firing questions at her. "Is this more expensive then the post office?" (Who cares? I'll pay more for not having to wait in line for 3 hours. Cashier tells her they use the same program as the post office) and on and on. when the cashier asks for her name she sighs and says "Do we REALLY have to go through this?" (Yes, says the cashier, if you want to ship it) during this time, the lady is literally climbing onto the waist high counter to sit on it.
Finally they get to a total of 22.43. And the old lady FREAKS out. Starts yelling about it being more expensive, they are ripping her off, etc. She grabs her package and storms out.
I go up and my entire transaction takes maybe 5 minutes top. I pay 14 bucks, which seems a little high, but I am more than willing to pay a little bit more if I don't have to deal with the post office.
Yesterday on my lunch break, I drove over to the UPS store. There were two registers, and a customer at each. I was the next in line. An old lady comes in behind me, says she has a doctors appointment and can she pretty please go before me. I'm not in any major rush, and she was polite, so I said she could.
And then the bitching begins. The people at the registers have fairly complicated transactions, expensive things that need insurance, and so on. a 3rd employee comes out of the back, picks up some packages, and goes back to wherever he came from.
The old lady starts bitching "Don't you hate it when employees stand around doing nothing when people are waiting. Look at him, just going in the back. He probably doesn't want to do anything. And why are these two so slow? why don't they open another register?"
I say "well, it looks like that guy is sorting packages, you know, so they get sent out for delivery? And it appears that there are only two registers, so I don't know how they could open a 3rd one. It looks like these 2 ladies are doing the best the can. I think having a little bit of patience will get us all out of here faster"
the closest cashier smiles at me and says "Yup. only have the two registers"
The lady FINALLY makes it to the cashier and starts rapid firing questions at her. "Is this more expensive then the post office?" (Who cares? I'll pay more for not having to wait in line for 3 hours. Cashier tells her they use the same program as the post office) and on and on. when the cashier asks for her name she sighs and says "Do we REALLY have to go through this?" (Yes, says the cashier, if you want to ship it) during this time, the lady is literally climbing onto the waist high counter to sit on it.
Finally they get to a total of 22.43. And the old lady FREAKS out. Starts yelling about it being more expensive, they are ripping her off, etc. She grabs her package and storms out.
I go up and my entire transaction takes maybe 5 minutes top. I pay 14 bucks, which seems a little high, but I am more than willing to pay a little bit more if I don't have to deal with the post office.
You just gotta know the dimensions and rough weight of whatever you're sending.
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