I understand that babies will want to put things in their mouth, but why must you hand me items that your kid has been slobbering all over?
I can't count how many times I've thrown something down in disgust because it was covered in infant drool and the parents couldn't be arsed to either tell me, or hold it in a way that I could scan it without touching it.
The most notable instance of soggy products exceeds the realm of even drool.
This was back when I was working at Wally World.
I'm on cash, doing my regular cash duties when a mother and her son approach. I ring through all of their items and finally ask for the Leap Frog "laptop" that was sitting in the cart. With no warning as to what I was about to get into the mother hands it to me.
I reach for the box, put my hand on it and pull my hand away in horror.
What did I just touch? Not drool. No, no, VOMIT!
SC: Oh yeah, my son threw up on the box. He suffered a concussion and has been throwing up a lot lately.
Me: (thinking) AND YOU COULDN'T TELL ME THAT!? Or better yet, wipe it the fuck OFF!? I have to go wash my hands now.
I walked away from the register and went to the washroom to cleanse the hate from my skin, catching the attention of a CSM on the way and telling her she had to finish the transaction and why.
And the kicker?
A few days later the same woman was back trying to return a Leap Frog "laptop". Was it the same one that was covered in vomit?
Would I be writing this if it were?
Nay, she was trying to return last year's model with the receipt from the one she bought from me just a few days earlier.
When she got to returns they instantly spotted the problem, since the barcode number on the receipt didn't match the one on the product.
Well of course the SC swore up and down it was the same one and that we were all morons. But it gets better.
The SC actually said, "You can even ask the cashier I bought it from. She'll know!"
Well the CSM she was dealing with asked her who it was who checked her out and all she could say was, "The blonde with the piercings." And since at the time I was a blonde, and the only cashier with any piercings worth noting, the CSM instantly knew it was me and approached me.
Yes, I was working when she came in.
The CSM came over, explained the situation to me and asked if I would be able to tell her if it was the same item.
Now the current model at the time was in a green box with a certain picture on the front. The one she was trying to return (the previous year's model) was in a green and WHITE box with a totally different picture on the front.
Now I know that box designs are not the final say on the product inside (I'm very aware of the Box Art Nazi) but it allowed me to see at a slight distance that the item she was holding was different from the one she bought.
The CSM then asked me to come over to the returns counter so the customer could, I guess, ask me herself if I remembered.
To the best of my recollection, here is the conversation that ensued between she and I when I approached the counter.
SC: It was you! You remember that I bought this one, right?
Me: (looking at receipt, looking at item - I also worked returns so I knew what I was looking for) This isn't the same item.
SC: Yes it is!
Me: The barcode number on your receipt is #### and the barcode number on this item here is ####. *shows her both numbers*
SC: Well that's impossible! You must remember!
Me: The box you have here is also completely different from the box you purchased.
SC: Oh come on, how could you possibly remember what the box looked like?
Me: Because you handed it to me with your kid's puke all over it and now it's forever ingrained in my mind.
And with that I walked away.
She never got her return.
I can't count how many times I've thrown something down in disgust because it was covered in infant drool and the parents couldn't be arsed to either tell me, or hold it in a way that I could scan it without touching it.
The most notable instance of soggy products exceeds the realm of even drool.
This was back when I was working at Wally World.
I'm on cash, doing my regular cash duties when a mother and her son approach. I ring through all of their items and finally ask for the Leap Frog "laptop" that was sitting in the cart. With no warning as to what I was about to get into the mother hands it to me.
I reach for the box, put my hand on it and pull my hand away in horror.
What did I just touch? Not drool. No, no, VOMIT!
SC: Oh yeah, my son threw up on the box. He suffered a concussion and has been throwing up a lot lately.
Me: (thinking) AND YOU COULDN'T TELL ME THAT!? Or better yet, wipe it the fuck OFF!? I have to go wash my hands now.
I walked away from the register and went to the washroom to cleanse the hate from my skin, catching the attention of a CSM on the way and telling her she had to finish the transaction and why.
And the kicker?
A few days later the same woman was back trying to return a Leap Frog "laptop". Was it the same one that was covered in vomit?
Would I be writing this if it were?
Nay, she was trying to return last year's model with the receipt from the one she bought from me just a few days earlier.
When she got to returns they instantly spotted the problem, since the barcode number on the receipt didn't match the one on the product.
Well of course the SC swore up and down it was the same one and that we were all morons. But it gets better.
The SC actually said, "You can even ask the cashier I bought it from. She'll know!"
Well the CSM she was dealing with asked her who it was who checked her out and all she could say was, "The blonde with the piercings." And since at the time I was a blonde, and the only cashier with any piercings worth noting, the CSM instantly knew it was me and approached me.
Yes, I was working when she came in.
The CSM came over, explained the situation to me and asked if I would be able to tell her if it was the same item.
Now the current model at the time was in a green box with a certain picture on the front. The one she was trying to return (the previous year's model) was in a green and WHITE box with a totally different picture on the front.
Now I know that box designs are not the final say on the product inside (I'm very aware of the Box Art Nazi) but it allowed me to see at a slight distance that the item she was holding was different from the one she bought.
The CSM then asked me to come over to the returns counter so the customer could, I guess, ask me herself if I remembered.
To the best of my recollection, here is the conversation that ensued between she and I when I approached the counter.
SC: It was you! You remember that I bought this one, right?
Me: (looking at receipt, looking at item - I also worked returns so I knew what I was looking for) This isn't the same item.
SC: Yes it is!
Me: The barcode number on your receipt is #### and the barcode number on this item here is ####. *shows her both numbers*
SC: Well that's impossible! You must remember!
Me: The box you have here is also completely different from the box you purchased.
SC: Oh come on, how could you possibly remember what the box looked like?
Me: Because you handed it to me with your kid's puke all over it and now it's forever ingrained in my mind.
And with that I walked away.
She never got her return.
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