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Rant number 1-
Customer has a bunch of items and I scan each and every one of them... Except for the one taht has no SKU, or product number.
Me- I have to call X department to get the number for this one.
SC- Oh, it's $19.99. Just enter into your computer.
Um.. Did you not just SEE me SCAN your stuff? I have to do that for every item that leaves the store. If it doesn't scan, I type in the SKU/product number manually. You telling me the price isn't going to make me just enter $19.99 into the computer. At best I can call the department with a description of the item and that the price you told me. Then I get the number and enter THAT into my computer. Not the price you saw? Then you weren't looking at the right product.
Rant number 2- In the areas where we have bult bolts/nuts/etc and carpets/wires to cut... Bulk bolts/etc? See the bags that have a spot for you to conveniently write the product number and quantity? We didn't put them there for our health. Use them. Carpets/wires? Get personnel to cut it. Sometimes it's done by feet, other times it;s metres. Price not what you thought it was? Then you wait for Hardware to come to the front, I'm not changing numbers because you couldn't pay attention to signs/wait for someone to cut it for you.
Rant 3- We have these things called 'Gas Coupons.' Amazingly enough, you can only get them at our gas stations. What we usually do is have big cardboard cutouts of the gas coupon by the item that is associated with it. So a 29.99 wall clock instantly becomes 6.99 with the magical coupon that is FREE at our GAS STATIONS. Yes, it says in the flyer that you need a coupon for it to get that special uberly discounted price. It also says things like 'one per item' and 'at the gas station'. Your selectively literacy is not our problem so don't huff and yell when I ring up the clock and charge you full price. Walk your lazy ass over to the station, get the coupon, come back and THEN you can have it for 6.99.
Rant 4- Don't leave your cart in front of my til, don't leave your basket ON my til. Your cart? Put it to the side, or just inside the out doors. Put it somewhere it won't be in people's way if you can't put it back where you got it. ave kids with you who are old enough to walk 10 metres alone? Get them to put the cart back in the PROPER place. The baskets? Conveniently little wire rack by the out door or just under the counter When I ask. "Is there space under the counter?" what I mean to say is "Put that basket where it should go. Now."
Rant 5- Don't sit your basket on the counter and watch me take stuff out/continue talking to your friend. Do you do this at the grocery store? I don't think so. If you park your stuff at the end of the counter while someone else is being helped, bloody move it over when you come closer! I don't have a conveyour belt that brings thing closer to me.
Rant 6- Don't stare off into space as I ring you up, pay your bill, and THEN scrutinize your receipt and say "Oh, THESE were..." The screen is turn towards you for a reason! So you can look at the prices and make sure they match what you saw on the shelf. Any differences in price and I need to make a page, wait for the department to call me back, they go check the item, then it gets corrected if there really was an error (and yes, I have no trouble believing a price is genuinely coming up wrong. I still need to check it.) It will take extra time because now I need to call a supervior to void out the transaction, call the department for the correct price, then ring up EVERYTHING all over again. Your other option? Go to returns, wait in line to have that one item removed. Or hey, crazy idea, PAY ATTENTION!
A few shout outs:
To the old jerk who said "Oh, that lawn mower blade is mine." and GRABBED it from my hand? You're lucky you didn't break the skin, I would have ripped you a new one. I was simply moving your warped, rusted, damaged blade closer to you!
The old biddy who raised a stink on Sunday about not getting help? You were just STANDING by the flyers, in the middle of everyone's way. No one's going to help you except another customer telling you to move.
Anyone bringing 3 or MORE young kids into the store: Get a damn babysitter! Shut your brat up!
In another child related note: Pay attention to where your kid is. We aren't babysitters, and if your kid goes missing because you were in aisle 26 and junior was off in aisle 87.. Not our problem. And parents: For the love of whatever higher entity exists, don't send your kids in alone to use our bathroom. I have nothing but praise for one co worker who personally escorted a little 4 year old to the bathroom, waited outside the door (sent him back in to wash his hands.), then walked him outside and flipped out at his father.
End rant.
PS- I really do love my job, but some people shouldn't be allowed in public.
Customer has a bunch of items and I scan each and every one of them... Except for the one taht has no SKU, or product number.
Me- I have to call X department to get the number for this one.
SC- Oh, it's $19.99. Just enter into your computer.
Um.. Did you not just SEE me SCAN your stuff? I have to do that for every item that leaves the store. If it doesn't scan, I type in the SKU/product number manually. You telling me the price isn't going to make me just enter $19.99 into the computer. At best I can call the department with a description of the item and that the price you told me. Then I get the number and enter THAT into my computer. Not the price you saw? Then you weren't looking at the right product.
Rant number 2- In the areas where we have bult bolts/nuts/etc and carpets/wires to cut... Bulk bolts/etc? See the bags that have a spot for you to conveniently write the product number and quantity? We didn't put them there for our health. Use them. Carpets/wires? Get personnel to cut it. Sometimes it's done by feet, other times it;s metres. Price not what you thought it was? Then you wait for Hardware to come to the front, I'm not changing numbers because you couldn't pay attention to signs/wait for someone to cut it for you.
Rant 3- We have these things called 'Gas Coupons.' Amazingly enough, you can only get them at our gas stations. What we usually do is have big cardboard cutouts of the gas coupon by the item that is associated with it. So a 29.99 wall clock instantly becomes 6.99 with the magical coupon that is FREE at our GAS STATIONS. Yes, it says in the flyer that you need a coupon for it to get that special uberly discounted price. It also says things like 'one per item' and 'at the gas station'. Your selectively literacy is not our problem so don't huff and yell when I ring up the clock and charge you full price. Walk your lazy ass over to the station, get the coupon, come back and THEN you can have it for 6.99.
Rant 4- Don't leave your cart in front of my til, don't leave your basket ON my til. Your cart? Put it to the side, or just inside the out doors. Put it somewhere it won't be in people's way if you can't put it back where you got it. ave kids with you who are old enough to walk 10 metres alone? Get them to put the cart back in the PROPER place. The baskets? Conveniently little wire rack by the out door or just under the counter When I ask. "Is there space under the counter?" what I mean to say is "Put that basket where it should go. Now."
Rant 5- Don't sit your basket on the counter and watch me take stuff out/continue talking to your friend. Do you do this at the grocery store? I don't think so. If you park your stuff at the end of the counter while someone else is being helped, bloody move it over when you come closer! I don't have a conveyour belt that brings thing closer to me.
Rant 6- Don't stare off into space as I ring you up, pay your bill, and THEN scrutinize your receipt and say "Oh, THESE were..." The screen is turn towards you for a reason! So you can look at the prices and make sure they match what you saw on the shelf. Any differences in price and I need to make a page, wait for the department to call me back, they go check the item, then it gets corrected if there really was an error (and yes, I have no trouble believing a price is genuinely coming up wrong. I still need to check it.) It will take extra time because now I need to call a supervior to void out the transaction, call the department for the correct price, then ring up EVERYTHING all over again. Your other option? Go to returns, wait in line to have that one item removed. Or hey, crazy idea, PAY ATTENTION!
A few shout outs:
To the old jerk who said "Oh, that lawn mower blade is mine." and GRABBED it from my hand? You're lucky you didn't break the skin, I would have ripped you a new one. I was simply moving your warped, rusted, damaged blade closer to you!
The old biddy who raised a stink on Sunday about not getting help? You were just STANDING by the flyers, in the middle of everyone's way. No one's going to help you except another customer telling you to move.
Anyone bringing 3 or MORE young kids into the store: Get a damn babysitter! Shut your brat up!
In another child related note: Pay attention to where your kid is. We aren't babysitters, and if your kid goes missing because you were in aisle 26 and junior was off in aisle 87.. Not our problem. And parents: For the love of whatever higher entity exists, don't send your kids in alone to use our bathroom. I have nothing but praise for one co worker who personally escorted a little 4 year old to the bathroom, waited outside the door (sent him back in to wash his hands.), then walked him outside and flipped out at his father.
End rant.
PS- I really do love my job, but some people shouldn't be allowed in public.
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