So, you decide you want to sign up for a service that provides emergency roadside assistance. The same day you join the club, is the same day of your first call. Not a problem, this happens all the time. However, as a first time user of the service do you:
a) be grateful that such a company exists that you can sign up today and get service the same day
b) ask pertinent questions regarding how service is performed as you have never utilized this service before
c) before your service call is even dispatched demand to know the name of the towing company and their phone number so that you have it in case you need to sue them.
If you answered "c" then you have passed the sucky customer exam. Thank you...you may now commence to reading other posts.
a) be grateful that such a company exists that you can sign up today and get service the same day
b) ask pertinent questions regarding how service is performed as you have never utilized this service before
c) before your service call is even dispatched demand to know the name of the towing company and their phone number so that you have it in case you need to sue them.
If you answered "c" then you have passed the sucky customer exam. Thank you...you may now commence to reading other posts.
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