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What are the silliest things you have had customers ask for?

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  • #16
    My company manufactures industrial instrumententation (thermometers, pressure gauges and the like). I once had a woman call up wanting to schedule her drug test with us, because she thought we provided that service. To be fair, she reeeaaally had a wrong number, but she didn't know the name of where she was calling and didn't realize "my company manufacturing" had nothing whatsoever to do with it. I think I had to use little words to explain it to her...
    A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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    • #17
      What worries me the most is when you ask them well did you try looking at Advance Auto or Napa Auto for that **insert car part** they are like no didn't even think about trying there. And within about 3 mins of my store we have a Wal-mart/target/kmart/office max/best buy/petsmart and a mall

      well assuming raideo works at Sonic or somewhere sililar it is a 44oz shake, really really big
      Last edited by Broomjockey; 01-05-2008, 05:22 PM. Reason: merged

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      • #18
        Quoth CreepyCarrie View Post
        I now work at a well known pastry and coffee shop that rhymes with Flunkin' Numbnuts. At least once a month, I'll get an idiot that will ask me if we sell hamburgers.
        Must've been the same idiot who kept coming to my Arbys and asking for hamburgers. Hey buddy, do the letters RTFM mean anything to you?
        I don't have an attitude problem. You have a perception problem.
        My LiveJournal
        A page we can all agree with!

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        • #19
          I've had a bunch of people ask for stuff, that we did carry, they were just to lazy to turn around.
          Me=...
          I=assorted idiots

          I: Do you sell batteries?
          M: I want to scream turn around you f*cking moron, but instead say "Yes." and point directly behind them.
          I: OH!

          I:Where are your chips?
          M: Inside I'm dying at his because he was in an isle with two things in it. One side is soda/pop the other you guessed it, chips! I just pointed behind him and walked away.

          Basically if you want anything in the store, you just have to look up at the GIANT F*CKING SIGN THAT HANGS OVER EVERY AISLE!

          I: this one walks out of the aisle with all the baking supplies and utensil's and asks, "Where's the flour and chocolate chips?"
          M: why me?!?! In the state that's supposed to have the best school system, why does nobody have any commong sense?! I thought that last part what I said was, "Right down aisle six."
          I: "I was just down there and I didn't see them."
          M: so I escort them down the aisle point out the large section on one side with the choclate chips and the other large section opposite it with flour.
          I: customer looks at the flour like it's something she's never seen before and then says in a very rude, stuck up tone "That wasn't there before!"

          I have a theory, people aren't stupid, they're just to lazy to think and therefore appear stupid. That coupled with no common sense and F'ed up morals taken from people who (I won't name it so as to avoid a huge debate) and those people don't understand it themselves aand so teach it wrong and presto! We have the modern day average human.
          We Pick Up the Pieces

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          • #20
            oh I have the best story about ppl not seeing items. I was in electrical at the time helping a customer with a flourescent light fixture. Now this aisle is like 60-80 feet long with displays of working flourescent lights on one side and the entire other side of the aisle is nothing but bulbs. A customer walks up to me..halfway down the aisle where I am talking to my other customer about the fixture and asks where are the light bulbs. I give her a shocked look and go errrrr you just walked past about 40 feet of em

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            • #21
              I had someone come into the home improvements store and ask where the dog food was. When I told her we didn't carry it, she insisted she had bought it there before.

              I didn't feel like arguing with her, so I just told her that I had only recently started working there, and maybe we did carry it before I started, but we didn't now.
              Sometimes life is altered.
              Break from the ropes your hands are tied.
              Uneasy with confrontation.
              Won't turn out right. Can't turn out right

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              • #22
                Quoth LadyBarbossa View Post
                I had two guys come in late one night and asked if we carry porn.
                I've had that happen too! Here's how the conversation went:

                Guy 1 and Guy 2: some morons
                Me: An idiot a loser a microphone abuser

                Guy 1: Hey where's your porn?
                Me: In the backroom and only employees get to look at it.
                Both guys: Cool! I want to work here then!
                Me: Great. Applications are at the service desk.

                I never saw those guys again though.
                Knowledge is power. Power corrupts. Study hard. Be evil.

                "I never said I wasn't a horrible person."--Me, almost daily

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                • #23
                  Had some guy ask for toothbrushes....at Dillard's. Well, to be fair, we did carry electric ones. No, that's not what he wanted. He wanted a regular toothbrush. Apparently Dillard's=Wal-Mart in his mind.
                  It's floating wicker propelled by fire!

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                  • #24
                    I usually don't get customers asking for odd things. Usually they just ask for gloves, belts or umbrellas, which I know some shoe stores carry. (we don't.)
                    Although I did have one lady ask me if we carried flashlights. I'm still trying to figure out how she associated flashlights with a shoe store.

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                    • #25
                      I think it was more strange than silly, but back when I worked at Starbucks I had man ask me for a hot Frappucino. It wasn't unusual for people to order things and not really know what exactly they were ordering. So I politely explain a Frappucino is a blended ice beverage. It's made with ice, ice is the main component therefore impossible to steam. He insisted he wanted it hot. My manager started explaining even if we just heated the Frappucino liquid, it would be extremely nasty. We even showed him how we made the Frappucino and offered him many alternatives i.e. lattes, flavored steamers, etc. He finally snapped he would just take it iced then since we were refusing to give him a hot one. My opinion was to give it to him like asked so he could see what we meant but my manager said no way.

                      A few people would also call and demand we deliver coffee to them. Not sure if that's a silly question since it was more of a silly demand.

                      In the grocery I work in now I have had a few people ask if I would do their shopping for them. Sorry, if you're healthy and able bodied you can do your own shopping.

                      Then of course there are the people that will call my store and ask me for the number of the store or hairdresser across the street or down the street or two streets over. And no, I can't just "run over" and ask their number, I'm at work and working. I guess because we're also a store they must assume we have the number of every other business in the area? It would never occur to me to call a cafe or grocery store and ask if they know the number for Toys R Us. Isn't that what 411 is for?
                      "Not only do I not know what's going on, I wouldn't know what to do about it if I did."
                      George Carlin

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                      • #26
                        My son used to work at the Dollar Tree(everything $1) long ago, before they had refrigerated cases for sodas and waters. He had people come in looking for milk and lunchmeat. Also people looking for computer games. Somehow I think if you're only paying a dollar to buy a video game, its probably gonna suck pretty bad.

                        When I worked at a seasonal craft show(we sold handcrafted gifts) I had a woman insist that we had to let her use our business computer to go online and check her flight reservations. She did not want to get the fact that our computer was just for inventory and the business. Sorry, NO! I had to fix it plenty of times when the other employees screwed things up, no way was I letting an absolute stranger fiddle around on our computer. She got very snotty and pissy when I refused to give in to her. It was fun to keep my cool and hear her getting more and more angry.

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                        • #27
                          I've got another not so much odd as idiotic request...from a manager. The store I work in rents out space to starbucks so there's a little ship there, of course people decide not to show and the person who does needs a break. Who do they ask to cover? Me, they ask me, the guy who never drinks coffee and hasn't made it a day in his life. They say it will be fine, I tell them I'm screwed. They don't listen, they said no one would probably show up. Guess what, FIVE people walk in as soon as the other person leaves. I have to explain, sorry I don't know how to make a cappuccino, I'll have to call ( ) who does. So I had to call the person working back and they ended up taking their break behind the register. There were at least three other people working that used to work at starbucks that easily could have done it, but no, they go with me.
                          We Pick Up the Pieces

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                          • #28
                            Don't get upset about people not seeing things. Sometimes those giant signs next to the aisles SUCK. Or, they're just plain out-of-date ... store got re-arranged by the signs stayed.

                            And, sometimes even us non-SCs just can't find something. We'd like to buy something, give money to your store, which in turn gives money to you, so we ask politely and feel stupid because it was right behind us.
                            "Always stand near the door." -- Doctor Who

                            Kuya's Kitchen -- Cooking, Cooking Gadgets, and Food Related Blather from a Transplanted Foodie

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                            • #29
                              I manage a Subway. You name a food item, we have been asked for it. Hamburgers, milkshakes, french fries, fried chicken, corn dogs, beer. The one that really took the cake (yep, been asked for that too! along with pie) was the family that came in and wanted nachos and tacos and when they found out we didn't have it they got irate. I finally pointed out the two mexican restaurants that we had on either side of us.

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                              • #30
                                I had the funniest one the other day.

                                For those of you who don't know, I work in a cell phone store. We also happen to sell satellite service. It is blatantly obvious that those are the two services we sell. As in our building is color coded for the company we sell phones for, has their signage and has a big sign for satellite television.

                                Anyway, I've gotten people asking for other services, for Comcast of all things...etc.

                                But this guy took the prize. He asked me about a specific type of car antenna he was looking for, and even showed me the one he took off of his vehicle... I just gave him a look like He insisted we used to sell them. But the continued look on my face and answer of, "Uh...we sell [company] cellular service..." convinced him of the truth, and he left.
                                I will not shove “it” up my backside. I do not know what “it” is, but in my many years on this earth I have figured out that that particular port hole is best reserved for emergency exit only. -GK

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