This afternoon was one I don't want to do again. First of all, I got called in early. See my latest post in the 'That One Coworker' thread for that story. The subject of this story is a phone call I took at around 2:00 PM today. This was after Manager had left for the day, and it was just me there. The characters are as follows:
RHB: Raging Hosebeast. The caller. Imagine everything she says in the most immature, angry, accusatory tone in the world.
ME: The poor C-Store assistant manager that is SO beyond ready for vacation.
ME: *gives C-Store greeting spiel*
RHB: I want to speak to your manager!!
ME: I'm sorry, ma'am, the manager isn't in right now.
RHB: Put your manager on the phone!!
ME: I'm sorry, ma'am, but the manager isn't in right now.
RHB: Put her on the damn phone, or I'm calling the cops!!
ME: *very firmly, and slower so maybe she'll get it through her thick head* Ma'am, the manager is not here right now.
RHB: Well, who are you?
ME: I'm the assistant manager.
RHB: And you are?
ME: *givs first name ONLY* May I ask what the situation is, so that I can try and help you?
RHB: Do you have a *female name* that works there?
ME: *okay, no explanation I guess* No, ma'am, we do not.
RHB: Uh huh.
ME: Ma'am, there is no one by that name that works here. I'm sorry.
RHB: WELL! I'm gonna find out if she does, and I am calling the cops TO-NIGHT!
At this point, RHB ended the call. Okay, bitch, have fun reporting to the cops that some chick who doesn't work here did whatever she did, that you wouldn't specify to me. I'll laugh if they actually show up at the store - which they didn't while I was still working. If you'd calm the fuck down, listen, and try and have a civil fucking conversation with me, it might've helped. Then again, you wouldn't believe me, anyway. I wish I could be there to see what an ass you're gonna feel like when you realize you have the wrong store entirely. I understand being mad, but to the point of not listening to whoever you're bitching at, trying to get information from? Get the fuck over it, bitch! Life is too short to be that way! Have fun filing that "police complaint"!
RHB: Raging Hosebeast. The caller. Imagine everything she says in the most immature, angry, accusatory tone in the world.
ME: The poor C-Store assistant manager that is SO beyond ready for vacation.
ME: *gives C-Store greeting spiel*
RHB: I want to speak to your manager!!
ME: I'm sorry, ma'am, the manager isn't in right now.
RHB: Put your manager on the phone!!
ME: I'm sorry, ma'am, but the manager isn't in right now.
RHB: Put her on the damn phone, or I'm calling the cops!!
ME: *very firmly, and slower so maybe she'll get it through her thick head* Ma'am, the manager is not here right now.
RHB: Well, who are you?
ME: I'm the assistant manager.
RHB: And you are?
ME: *givs first name ONLY* May I ask what the situation is, so that I can try and help you?
RHB: Do you have a *female name* that works there?
ME: *okay, no explanation I guess* No, ma'am, we do not.
RHB: Uh huh.
ME: Ma'am, there is no one by that name that works here. I'm sorry.
RHB: WELL! I'm gonna find out if she does, and I am calling the cops TO-NIGHT!
At this point, RHB ended the call. Okay, bitch, have fun reporting to the cops that some chick who doesn't work here did whatever she did, that you wouldn't specify to me. I'll laugh if they actually show up at the store - which they didn't while I was still working. If you'd calm the fuck down, listen, and try and have a civil fucking conversation with me, it might've helped. Then again, you wouldn't believe me, anyway. I wish I could be there to see what an ass you're gonna feel like when you realize you have the wrong store entirely. I understand being mad, but to the point of not listening to whoever you're bitching at, trying to get information from? Get the fuck over it, bitch! Life is too short to be that way! Have fun filing that "police complaint"!
Comment