Customer did not like what the clerk was telling him, and insisted on speaking to a manager. The problem? His mother-in-law had given him her car, and he was here to put everything into his name. Unfortunately, there was a lien listed on the title from GMAC, and we will not transfer ownership until we have something from the lien holder.
"But it's an old car!" he whined. "It isn't worth anything!"
I'm sorry, but lien terminations are based on if the loan was paid, not on the current value of the property.
"This is a real turdstorm!" And that was the term he used. "I don't even know how to get a termination statement."
Look through your mother-in-law's papers.
"I don't want to go over there!"
I have to cut this short, because it is starting to upset me all over again. Suffice it to say, it was his day off, and he wanted us to hand him his title on a silver platter, bypass the rules and break the law. Not gonna happen. I really came close to bitch slapping a 50 year old man for behaving like a two year old.
"But it's an old car!" he whined. "It isn't worth anything!"
I'm sorry, but lien terminations are based on if the loan was paid, not on the current value of the property.
"This is a real turdstorm!" And that was the term he used. "I don't even know how to get a termination statement."
Look through your mother-in-law's papers.
"I don't want to go over there!"
I have to cut this short, because it is starting to upset me all over again. Suffice it to say, it was his day off, and he wanted us to hand him his title on a silver platter, bypass the rules and break the law. Not gonna happen. I really came close to bitch slapping a 50 year old man for behaving like a two year old.
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