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I had so many bad customers from Utah last night, that I am going to dedicate an entire post to them. I don't know if I still have the trace on me or not that they can tell I used to be one of them and they need to punish me for leaving or what, but last night was just... well, bad. And yes, I know, not all Utahns are sucky customers, I lived there long enough to know several good people... sadly, these are not the people coming to my resort.
How can you be sold out (redux)
As I mentioned in my other thread, we get a lot of people (and oddly a good number are from Utah) who ask how we can be sold out. Tonight I had one that took the cake though. The guy was furious about how we didn't hold rooms, and he pulled out the "well, the hotel I work at holds rooms for last minute walk ins".
Well sir, where do you work.
Oh, so you work at a hotel that I used to work at, so I'm calling bullshit, I know they don't hold rooms like that.
This hotel would never be allowed in Utah
Okay, I know what you meant, you were trying to insult our quality, but two things:
1. No shit Sherlock, I can't imagine why a casino resort wouldn't be allowed in a state where gambling is illegal.
2. Your jab at our quality is comical because I've worked at much worse hotels in Utah... yeah, we aren't a 4 diamond resort, but we easily make 2.5 or 3 stars... and I've worked in hotels in Utah that didn't even qualify for a star.
You shouldn't advertise your sin
I will not be surprised if I get in trouble for this one. While I was working with a guest, one of my coworkers (male) was talking with another coworker about how he was taking his boyfriend out after work tonight.
Guest: That is disgusting, you should not be advertising to guests your perverse sins.
Me: I'm sorry sir, but out of curiosity, are you Mormon? (I had his player profile up and it had a Provo address, and 8 in 10 says he was according to the last census).
Guest: Yes, I am, what the hell does that have to do with it?
Me: Well, I used to be Mormon, and while it has been several years since I read the Doctrines and Covenants and could not quote scripture to you, I do remember that they expressly forbid alcohol, and your orange drink is too bubbly to be orange juice, and we don't serve orange soda, but I'm not going to jump to conclusions, nor do I have to because it also forbids smoking, but I notice a pack of cigarettes in your shirt pocket, but those could be for someone else, who am I to judge, but also it says no gambling and I see that you have three hours on the tables and over $250 in slot play. Didn't Christ say that he without sin could cast the first stone?
Guest: Fuck you.
Me: Oh, and I'm pretty sure that I remember a General Conference talk about the importance of using clean and respectful language. Here's your bonus cash that you've earned today. Is there anything else I can help you with?
a few minutes later
Coworker: Wow, thanks, I can't believe you did that.
Me: Hey, while I lived in Utah I hated that no one defended me, I'll be damned if I turn around and ignore those who need defending now that I'm back in Nevada... besides I think I might have impressed the cute guy who was behind him in line.
Coworker: How does your partner put up with you?
Me: I don't know.
How can you be sold out (redux)
As I mentioned in my other thread, we get a lot of people (and oddly a good number are from Utah) who ask how we can be sold out. Tonight I had one that took the cake though. The guy was furious about how we didn't hold rooms, and he pulled out the "well, the hotel I work at holds rooms for last minute walk ins".
Well sir, where do you work.
Oh, so you work at a hotel that I used to work at, so I'm calling bullshit, I know they don't hold rooms like that.
This hotel would never be allowed in Utah
Okay, I know what you meant, you were trying to insult our quality, but two things:
1. No shit Sherlock, I can't imagine why a casino resort wouldn't be allowed in a state where gambling is illegal.
2. Your jab at our quality is comical because I've worked at much worse hotels in Utah... yeah, we aren't a 4 diamond resort, but we easily make 2.5 or 3 stars... and I've worked in hotels in Utah that didn't even qualify for a star.
You shouldn't advertise your sin
I will not be surprised if I get in trouble for this one. While I was working with a guest, one of my coworkers (male) was talking with another coworker about how he was taking his boyfriend out after work tonight.
Guest: That is disgusting, you should not be advertising to guests your perverse sins.
Me: I'm sorry sir, but out of curiosity, are you Mormon? (I had his player profile up and it had a Provo address, and 8 in 10 says he was according to the last census).
Guest: Yes, I am, what the hell does that have to do with it?
Me: Well, I used to be Mormon, and while it has been several years since I read the Doctrines and Covenants and could not quote scripture to you, I do remember that they expressly forbid alcohol, and your orange drink is too bubbly to be orange juice, and we don't serve orange soda, but I'm not going to jump to conclusions, nor do I have to because it also forbids smoking, but I notice a pack of cigarettes in your shirt pocket, but those could be for someone else, who am I to judge, but also it says no gambling and I see that you have three hours on the tables and over $250 in slot play. Didn't Christ say that he without sin could cast the first stone?
Guest: Fuck you.
Me: Oh, and I'm pretty sure that I remember a General Conference talk about the importance of using clean and respectful language. Here's your bonus cash that you've earned today. Is there anything else I can help you with?
a few minutes later
Coworker: Wow, thanks, I can't believe you did that.
Me: Hey, while I lived in Utah I hated that no one defended me, I'll be damned if I turn around and ignore those who need defending now that I'm back in Nevada... besides I think I might have impressed the cute guy who was behind him in line.
Coworker: How does your partner put up with you?
Me: I don't know.
We Are All Enlisted?
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