Go Back   Customers Suck! > The Heart of the Site > Sucky Customers

Reply
 
Thread Tools Display Modes

  #551  
Old 09-06-2017, 12:05 AM
Shotgun Chuck's Avatar
Shotgun Chuck Shotgun Chuck is offline
Front End Supervisor
 
Join Date: Mar 2016
Posts: 120
Default

Canonical List: Drive-through edition

Cash 'n' Dash: The Cash 'n' Dash (Hurrius supersonicus) doesn't have time to wait for receipts and change. They just hand you exact change (or round up to the nearest 5 cents) and drive forward to the second window, leaving you to count their money with the next customer already at your window. Fortunately, I've not had anyone get the change super wrong while doing this yet.

Change Hunter: The Change Hunter (Jinglia sleuthicus) is the exact opposite of the Cash 'n' Dash. Rather than having exact change when they get to the window (and being in a bit too much of a hurry to get to the next one), this person gets to your window and starts filching around in their purse/car for spare change rather than round up and give you all bills.

Mr. Monopoly: Mr. Monopoly (Bigbillicus annoyus) orders less than $20 worth of food and then smacks a hundo in your face. Bonus points for doing this right after you clock on, when you have $125 at most in your till, very little of it in tens and twenties. It will be very tempting to hand him a bunch of rolled & loose coins and say "Take it or leave it, buddy. It's a burger hop, not a bank."

The Splitter: The Splitter (Multis ticketus) wants their order on separate tickets, but still wants to come through the drive-through. The ones who only want two are only slightly annoying at best, but the ones who want four separate orders for one car, as far as I'm concerned, are 100% OK to be mad about. Especially when they get to the window and decide that they'd actually like to recombine all those tickets back into one. I wish I was making that up.

Purchasing Officer: Whether they're in his car or waiting for him somewhere, the Purchasing Officer (Monstrous orderus) is ordering for at least four people besides himself. Customers will stack up behind the speaker as you ring up this customer's $50+ order, then get stuck in a failure cascade of 10-minute drive through times as the enormous purchase works its way through the system. Ironically, they do the worst damage when the restaurant is operating below maximum capacity; I usually refer to these as "shoulda-been-a-front-counter orders", but even there, they can cause massive logjams to both outlets if they show up during a slower period when there's only one active cook for both front counter and drive-through.

Shakequake: "Hey, I'd like 2 strawberry milkshakes, no whip cream on those, a vanilla milkshake, no whip cream, a chocolate shake, no whip cream, three double cones of cookies 'n' cream ice cream..." That says all you need to know about Shakequake (Extraworkia maxima). Substitute other time-sucking cashier-made items if your restaurant doesn't serve these things or it's less annoying there. Such an order at the wrong moment can easily cause a failure cascade of 7+ minute drive-through times, and these people usually do show up at the wrong moment - usually at the beginning or middle of a line, unless they're bridging the gap between one line and the next.

Diesel Cowboy: WHY ARE WE YELLING AT EACH OTHER?! I DUNNO! MAYBE IT'S BECAUSE I CAN'T HEAR YOU OVER THE DIESEL PICKUP YOU WON'T TURN OFF! Whether they be a brodude or an innocent workman, Diesel Cowboy (Coalrollius loudpipia) simply isn't aware of how much louder even a stock diesel truck is compared to a gasoline-powered equivalent. Much shouting ensues as you try to hear (and be heard) over their beast of burden. Some do get the hint and cut it off, but others... don't.

Please note, also, that the Coin Bomber and Change Dumper do show up occasionally in the drive-through.
__________________
Just stay out of the "workplace memes" thread. Please. I mean it.

Last edited by Shotgun Chuck; 09-07-2017 at 07:58 AM.
Reply With Quote

  #552  
Old 09-25-2017, 06:36 AM
Mr. Security's Avatar
Mr. Security Mr. Security is offline
That security a-hole
 
Join Date: Nov 2007
Location: Canada
Posts: 190
Default

Mr. or Mrs. Forgetful: They are always losing something. They are always coming by looking for something they left behind and can't find. Clothes, phones, sun glasses doesn't matter they will forget where they left them. They come by at least every other week asking for something else they have lost. You swear they have gone threw half a dozen cellphones in the span of a year. They are different from the Scammer/fisher in that they simply can't seem to keep track of any of their things and will often dump their entire bags on your desk looking for their lost item.


Lost and Found Scammer/Fisher: These people are always trying to scam free stuff. They will come by and give vague descriptions of something in the hope the employee will show them something they can claim. If the employee is smart and asks for a more detailed description they will come back when a different employee is working a try again. Some are even blatant about it and will just ask if they can look threw your lost and found to take something and get mad when you tell them no.
Reply With Quote

  #553  
Old 09-25-2017, 02:14 PM
Lace Neil Singer's Avatar
Lace Neil Singer Lace Neil Singer is offline
Urge to kill, rising...
 
Join Date: Jul 2006
Location: England
Posts: 4,394
Default

Should've Gone To Specsavers.

This customer is seemingly unable to see anything unless they are led to the product and shown it. Don't bother giving this customer directions, cuz he/she can't understand how to follow even the simplest directions that a two year old will have no problem with. Sometimes, even if you physically take the customer to the shelf that carries the product, he/she will still bleat about not being able to find it until you lose all patience, take the product off the shelf and put it in their hand. Sometimes this customer is rude, but most of the time, they're polite but just exasperating.
__________________
People who don't like cats were probably mice in an earlier life.
My DeviantArt.
Reply With Quote

  #554  
Old 09-28-2017, 11:38 PM
apocolypse101's Avatar
apocolypse101 apocolypse101 is offline
Cashier
 
Join Date: Aug 2017
Location: Washington, USA
Posts: 65
Default

The Eskimo: Willing to go out to shop amide temperatures approaching and below Absolute Zero.
__________________
Note to self: Hot glass looks like Cold glass.
Reply With Quote

  #555  
Old 12-02-2017, 10:02 AM
Mr. Security's Avatar
Mr. Security Mr. Security is offline
That security a-hole
 
Join Date: Nov 2007
Location: Canada
Posts: 190
Default

Customer Who Cried Wolf: These are the people who will constantly lie and tell you something is wrong just to see you react to it. Sometimes it as simple as a mess some where or a person fighting or swearing but the really bad ones are the ones who want to see the biggest reaction they can and will demand police be called for some made up reason. They will do everything in their power to get the biggest response. They will tell you they are or someone else is suicidal. They will claim to have a weapon or seen someone with a weapon they know all the "buzz words" to get the biggest response. When police arrive they become very excited and if they don't get the response they want they become upset. The ones who want police called on themselves take great pleasure in being handcuffed and love the attention they receive when being escorted out. These people are often well known to police as they do it on a weekly if not daily basis. They often will do this many times in your building and every time try and find someone new to trick into calling police.
Reply With Quote

  #556  
Old 12-02-2017, 10:06 AM
Mr. Security's Avatar
Mr. Security Mr. Security is offline
That security a-hole
 
Join Date: Nov 2007
Location: Canada
Posts: 190
Default

Quote:
Quoth apocolypse101 View Post
The Eskimo: Willing to go out to shop amide temperatures approaching and below Absolute Zero.
Well to be honest here in Canada often times you have no choice but to go out in the cold
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 11:43 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.