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  #11  
Old 07-11-2006, 04:14 AM
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Quote:
Quoth Juwl
(slightly related to the topic) Putting up your hand to give you a moment to finish chewing the bite of cookie you just got in your mouth as the customer walked up is 'disgusdting'. "Don't you get breaks here?"
I don't get breaks when I work the morning shift at Hollywood...corporate is too stingy on labor to give me a GSR, even on Sundays (the busiest morning shift) when I have to pull, transfer, unsticker and resticker upwards of 100-150 DVDs. Closing the store is of course out of the question, so I can't leave, I can't sit in the office and eat my sandwich, and unless we're very dead I can't even go to the bathroom.

The one upside of this is that when customers tell me it's unprofessional for me to be eating at the till and ask why I can't eat lunch on my break, I can say "I don't get one." That about shuts them up.

</hijack>

  #12  
Old 07-11-2006, 05:34 AM
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I had to deal with a guy who wanted a manager (he had spoken to 2 already and was trying them all to get the answer he wanted)

he had a cliped portion of our DATED catalogue sales, date neatly clipped off I might add, he said that as we had the item still in stock we HAD TO BY LAW sell it to him for the sale price.

Little did he know our anal (but wonderful) DM kept a copy of each catalogue in order of date and I was able to find it, point out the date which was out by six months. That was the end of it right....

nope. He said that because we still had it in stock we HAD TO BY LAW sell it to him, this was after me explaining that it was a permanent item, like say bread in a supermarket, and "you know when bread has a sale for this brand from sunday the 7th to sunday the 14th" then it goes back to its REGULAR price, the blinds he wanted were like the bread, back to their regular price.

4 times I explained it before he finally left saying he was calling Fair go (a New Zealand scam busters show) and have me arrested for false advertising.... sureeeeee you do that buddy.
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  #13  
Old 07-11-2006, 08:25 AM
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Each catalogue is a contract between the vendor and the customer. Ours is, which is why some members of the public desperately try to get hold of ours to force us to sell to them even though we supply to a shop next door to them.

However, any catalogue worth its salt will say that it is only valid from one date to another, and it isn't valid outside of that time. If you ever have the misfortune to meet this guy again (unlikely, I know), sneer at him for me?

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This one was real
  #14  
Old 07-11-2006, 01:31 PM
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Default This one was real

Quote:
Quoth Dawnchaser
Actually I'm pretty sure this particular lawsuit has been done with Publisher's Clearing House or maybe some similar company...figures, right?
That was a valid false advertising claim. It used to say in big font "YOU HAVE WON $1,000,000!!!!!" and then underneath in very small print it would say "This could be what you see if you buy lots of overpriced magazines from us", or something like that.
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  #15  
Old 07-11-2006, 04:07 PM
dragonflygrrl dragonflygrrl is offline
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Two "illegal" activities:

1. The cellular carrier I sell phones for is currently running a promotional rate plan. It will expire at the end of the month, and increases the number of anytime minutes on one of our popular plans. Again, it goes bye-bye at the end of the month, so corporate didn't bother to send out new collateral. Therefore, our store collateral still reflects the normal number of minutes. This woman came in, looked at a poster advertising said non-promotional plan, and said, "but I thought I could get [larger bucket of minutes]." I said, "You totally can, if you sign up by the end of the month. After that, the promotion is over and anyone who signs up will get [original bucket of minutes]." She looked me right in the eye and said, "That is false advertising." Hello? The sign advertises a worse plan than what you can actually get and that's a bad thing?! Talk about looking for something to complain about!

2. Our phone prices change at the beginning of every month. Sometimes a prosepective customer will come in, ask questions, get price quotes on a couple phones, and then come back a month later clutching a pamphlet with prices written on it from the previous month. Apparently, we are required by law to sell them a phone for the month-old quoted price, even though our brochures clearly say, "prices subject to change." So far, we haven't heard from all these lawyers customers seem to have. *shrug* Wonder why.
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  #16  
Old 07-11-2006, 05:04 PM
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I had one guy tell me that we couldn't send out the under $5,000 in his 401k (back in the day) because the law clearly stated that we "could not put him in harm's way." Well, the law also states that if you leave under $5k in a 401k, they can release those funds & tax them. Therefore, it's a good idea to roll them into an IRA or something. Jeez, call a tax advisor, you dip.
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  #17  
Old 07-13-2006, 12:34 AM
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Every time a guest signs their registration at this hotel, they're signing a contract. That contract basically states that we are not liable for harm or injury done to your person or your belongings, and we can throw you out for any old reason we pull out of our butts.

We're allowed to do this. All the hotels are, and all the hotels do. One guest though, disagreed.

He read the terms above the line you sign, and, chuckling to himself, said, "Poor, poor, deluded Blah Inn." Thankfully though, he didn't make a fuss or inform us that he knew his rights. It would have almost been worth an incident though, if he'd been forced to realize how the law really works for hotels.
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  #18  
Old 07-13-2006, 02:27 AM
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Oh boy, in banking we get all sorts of people who know the "law".

1. No, we are not required to cash the $500 check that your friend Jimbo wrote you when you've got $1.25 in your account.

2. No, we are not required to give you immediate access to the money you just deposited. Look up Reg CC...or, you can read it on every single sign we post saying "Funds deposited may be subject to hold".

3. Yes, we are allowed to charge you a fee to cash your welfare check, if you don't have an account with us.

4. If the coin machine is broken, we are not required to accept the thirty bags of mixed, unrolled coin you found in your closet.

Etc, etc.
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  #19  
Old 07-13-2006, 06:24 AM
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Quote:
Quoth Yossarian
4. If the coin machine is broken, we are not required to accept the thirty bags of mixed, unrolled coin you found in your closet.
Arrrrrrr, so me bounty not be good enough for ye scurvy dogs.

/Sorry, I had to.
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Get to know the law.....or get to know the lawmen!
  #20  
Old 07-13-2006, 07:28 AM
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Cool Get to know the law.....or get to know the lawmen!

Quote:
Quoth hauntedheadnc
Every time a guest signs their registration at this hotel, they're signing a contract. That contract basically states that we are not liable for harm or injury done to your person or your belongings, and we can throw you out for any old reason we pull out of our butts.

We're allowed to do this. All the hotels are, and all the hotels do. One guest though, disagreed.

He read the terms above the line you sign, and, chuckling to himself, said, "Poor, poor, deluded Blah Inn." Thankfully though, he didn't make a fuss or inform us that he knew his rights. It would have almost been worth an incident though, if he'd been forced to realize how the law really works for hotels.

I am a bartender at a hotel, so don't have to deal with this, but one day, was witness to a rather interesting incident.

Two very intoxicated guests were at the front desk as I was walking by at the end of my bar shift. I had served them earlier in the day, but obviously they had had far more elewhere since then. Apparently, they were being loud, obnoxious, and abusive to the front desk manager, not to mention clumsily violent (i.e. knocking stuff over somewhat intentionally). The manager asked them repeatedly to lower their voices and watch their language, but they continued to curse, yell, knock stuff over, and act like all-around idiots. Having had enough of them, the manager told them they would have to leave the property. The following is my best paraphrasing of the converstations that ensued.

FIRST IDIOT: We are guests here!
SECOND IDIOT: We don't have to leave! We paid blankety blank to stay here, and damn it, you have to let us stay!
MANAGER: No, actually, I don't. I have asked you repeatedly to watch your language and to behave appropriately, you have not done so, and now I am telling you to leave.
FIRST IDIOT: We don't have to go anywhere! We haven't done anything illegal!
SECOND IDIOT: You can't make us leave! We have the legal right to stay here!
MANAGER: Actually, I can make you leave, and if you do not go, I will call the police.
FIRST IDIOT: We haven't done anything wrong! We TIPPED this guy! [Indicating me, who was just there watching the spectacle.] I guess we shouldn't have! [Thanks, pal. Like I am to blame for you being a moron and getting thrown out of the hotel.]
SECOND IDIOT: Don't worry, man. They can't throw us out. Let them call the police. They will come and ESCORT us to our room, and then we will SUE the hell out of these guys!

So the Manager called the police, much of the above continued to be repeated ad drunken nauseum, until the police got there. Luckily, the police arrived in short order, asked the manager the problem, and was told the situation. While the manager was telling his story, the drunken idiots attempted to interrupt, only to have one cop tell them "Be quiet! He is talking now!" When the manager was finished, the drunken idiots look satisfied, KNOWING that they were in the right. Until, of course.....

OFFICER #1: This man wants you off this property. So you need to go to your room, get your stuff, and vacate these premises. What room are you in?
FIRST IDIOT: Ummm....I just want to go to my room!
OFFICER #2: That is no longer an option. You need to vacate these premises, and you need to do so now.
FIRST IDIOT: I didn't do anything wrong!
OFFICER #1: Are you going to get your stuff and vacate the premises or not?
FIRST IDIOT: I didn't do anything! He is saying all this shit, and none of it happened that way!
OFFICER #2: Turn around. [cuffs first idiot] What is your name?
SECOND IDIOT: You don't have to tell him anything, man.
OFFICER #2: He's right, you don't. [to Officer #1] Cuff the jailhouse lawyer.
OFFICER #1: Now you are both going to jail.

And off they went. Good thing they knew the law, huh?
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