So, I am the one who hooked everything up on the four computers in the house. Have a router/modem combo with wireless capability, and did th setup for it by myself (with a little help from the manual).
I wanted to turn on the Wireless capability on the modem. Last year, I left it off since there was no need. Now, I have a Nintendo DS lol =p I just couldn't remember the modem's address (that you put into the browser bar). So I called tech support.
Waited...Waited...
Okay! There's me, and then Call Man1. CM1 took my info, verified my identity, asked what I needed.
Me: I just need the address to change settings in my router so I can turn on wireless internet, I can't remember the numbers! Heh..
CM1: So if I am hearing you correct you are having trouble using your wireless internet?
Me: No, I just want to turn it on.
CM1: Okay, it sounds like you are having communication troubles, please hold while I transfer you to Communications.
Me: But--
Music plays. Enter CallMan2, he verifies, blah...
Me: I just need to know what address to type into th browser bar to turn on my wireless internet.
CM2: You don't have wireless working?
Me: I originally had it disabled, I just want to turn it back on.
CM2: It sounds like you need Tech Support, I'll send you back over to them.
Me: Thanks.
Music plays. Enter Fizzy Call Person.
FCP: FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFanFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFmma FFFFFFFFFFFFFFFFFFFF.
Me: ... o_0
FCP: FFFFFFFFFFFFFFFFFFFFFFFF--
Me: ... -_-
FCP: FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF,etc.
So, hang up. Call back. I get Call Woman with odd accent. She verifies, I explain I just want to turn on my wireless internet.
CW: Okay, i am hearing that you are having trouble connecting to the wirless internet do you know for certain you have that capability ma'am because if you have a computer that needs to be connected through ethernet you are not ging to have internet with the wireless since it will need a cable do you understand?
Me: Ah, yes. I'm not trying to hook a computer up. I just want to know what my router adress is.
CW: Okay. okay. (I am put on mute)
Me: ....
CW: ....
Me: ...how rude.
CW: I am sorry?
Me: So... can you tell me the address to type in?
CW: Your computer cannot connect to the internet, etc etc etc etc.
She went on and on and on, I could not interrupt her with my own speech, she just wouldn't quit rambling the same sentence(s) over n over again.
So, I got a little agitated and hung up on her. Was I wording that wrong or something?
She calls back.
CW: I want to email you some useful tips about your internet and how to hndle it if I may do that I would like for you to have these tips so you can kep from calling us over these things (Umm... if I don't call, what will you do for work?) and I would love for you to have these in case your wireless internet ethernet router chicken soup broccolli casserole poor man's potato soup white beans and gravy on turkey platters for Thanksgiving.
Me:.... what?
CW: I want yout be able to handle your internet--
Me: Just no. Nuh uh. I hope your supervisor is listening. You are no help at all, and didn't listen to what I needed help about. You ignored my request andran off with a bunch of stuff I had no idea of the mening of. Don't call me back again, I'll figure it out myself.
CW: But ma'am if I--
So I hung up.
I looked it up on a techie forum. Fixed it myself. Traded my Pokemon, and am NEVER calling them back.
I wanted to turn on the Wireless capability on the modem. Last year, I left it off since there was no need. Now, I have a Nintendo DS lol =p I just couldn't remember the modem's address (that you put into the browser bar). So I called tech support.
Waited...Waited...
Okay! There's me, and then Call Man1. CM1 took my info, verified my identity, asked what I needed.
Me: I just need the address to change settings in my router so I can turn on wireless internet, I can't remember the numbers! Heh..
CM1: So if I am hearing you correct you are having trouble using your wireless internet?
Me: No, I just want to turn it on.
CM1: Okay, it sounds like you are having communication troubles, please hold while I transfer you to Communications.
Me: But--
Music plays. Enter CallMan2, he verifies, blah...
Me: I just need to know what address to type into th browser bar to turn on my wireless internet.
CM2: You don't have wireless working?
Me: I originally had it disabled, I just want to turn it back on.
CM2: It sounds like you need Tech Support, I'll send you back over to them.
Me: Thanks.
Music plays. Enter Fizzy Call Person.
FCP: FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFanFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFmma FFFFFFFFFFFFFFFFFFFF.
Me: ... o_0
FCP: FFFFFFFFFFFFFFFFFFFFFFFF--
Me: ... -_-
FCP: FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF,etc.
So, hang up. Call back. I get Call Woman with odd accent. She verifies, I explain I just want to turn on my wireless internet.
CW: Okay, i am hearing that you are having trouble connecting to the wirless internet do you know for certain you have that capability ma'am because if you have a computer that needs to be connected through ethernet you are not ging to have internet with the wireless since it will need a cable do you understand?
Me: Ah, yes. I'm not trying to hook a computer up. I just want to know what my router adress is.
CW: Okay. okay. (I am put on mute)
Me: ....
CW: ....
Me: ...how rude.
CW: I am sorry?
Me: So... can you tell me the address to type in?
CW: Your computer cannot connect to the internet, etc etc etc etc.
She went on and on and on, I could not interrupt her with my own speech, she just wouldn't quit rambling the same sentence(s) over n over again.
So, I got a little agitated and hung up on her. Was I wording that wrong or something?
She calls back.
CW: I want to email you some useful tips about your internet and how to hndle it if I may do that I would like for you to have these tips so you can kep from calling us over these things (Umm... if I don't call, what will you do for work?) and I would love for you to have these in case your wireless internet ethernet router chicken soup broccolli casserole poor man's potato soup white beans and gravy on turkey platters for Thanksgiving.
Me:.... what?
CW: I want yout be able to handle your internet--
Me: Just no. Nuh uh. I hope your supervisor is listening. You are no help at all, and didn't listen to what I needed help about. You ignored my request andran off with a bunch of stuff I had no idea of the mening of. Don't call me back again, I'll figure it out myself.
CW: But ma'am if I--
So I hung up.
I looked it up on a techie forum. Fixed it myself. Traded my Pokemon, and am NEVER calling them back.
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