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An open letter to my guests (and a bit CoC stuff too, long and ranty sorry)
Dear guests:
If you are going to be Oh So Offended that you were placed in an accessible room (as if not having full use of one's legs was something to be horribly ashamed of), you might want to, I dunno, NOT book the accessible room? I don't know if you're walking in here on an artificial leg and need grab bars (which has happened), have back problems that get worse or better depending on time and exertion (like my husband) or an elderly parent who isn't so stable on their feet who will be coming in later (which has also happened). The accessible rooms come first on the list of room types to make it easier on someone using a screen reader. If you'd just read two sentences describing the room you'd avoid the horrid implication that you're a human being whose body will not function perfectly forever.
Sports team coach: No, you cannot order pizza and eat it in the atrium. Because it's a FUCKING RESTAURANT that's why. You can't go into Denny's and order pizza from Dominoes and expect to be allowed to eat it at Denny's. Your choices are to buy your pizza from us or pay to rent a conference room. Your failure to plan for where you were going to feed those 20 teenagers is not my problem.
No, birthday party, you CANNOT use a conference room for free. You WILL trash it, and the set-up and tear-down *gasp* costs MONEY in terms of man-hours. I could actually kick your entire party out for trying to cram 10 kids into a room for a "sleepover." And don't act like we don't know you booked two rooms so you could have one and let them raise hell all night in the other. You may not be able to hear them but the guests right above and below can, so shut those brats up or GTFO. Noise disturbances get one warning. Then Johnny Law gets to help you pack.
Also, dear Co-Worker, I am deeply sorry your grandma died, and I know this makes me seem cold-hearted, but after that happened, you disappeared for a freaking MONTH and now I learn you haven't even had the funeral yet, so you'll be taking MORE time off while whining about how "unfair" our attendance policies are. You are 24. Welcome to real life, where bereavement leave is 3 days, not 3+ weeks. I suspect our boss was very generous in letting you use FMLA, I don't think he legally had to. It sucks but that is the way employment works in this country.
Also, other coworker, please work on your confidence. You say you are confident, and maybe you are, but it doesn't show. You're giving guests a choice, asking them to do things "if they don't mind" when those things aren't optional (like signing the reg card...no signature, no keys) and taking 5 minutes to answer a question that could be answered in 1 sentence. You won't commit to any course of action, even after being told what to do by a supervisor as well as more seasoned employees. Instead of taking the course of action you were told to take, you wring your hands all night and run around in circles. You don't have a mean bone in your body but you are DRIVING US CRAZY.
Ok thanks feel better now
If you are going to be Oh So Offended that you were placed in an accessible room (as if not having full use of one's legs was something to be horribly ashamed of), you might want to, I dunno, NOT book the accessible room? I don't know if you're walking in here on an artificial leg and need grab bars (which has happened), have back problems that get worse or better depending on time and exertion (like my husband) or an elderly parent who isn't so stable on their feet who will be coming in later (which has also happened). The accessible rooms come first on the list of room types to make it easier on someone using a screen reader. If you'd just read two sentences describing the room you'd avoid the horrid implication that you're a human being whose body will not function perfectly forever.
Sports team coach: No, you cannot order pizza and eat it in the atrium. Because it's a FUCKING RESTAURANT that's why. You can't go into Denny's and order pizza from Dominoes and expect to be allowed to eat it at Denny's. Your choices are to buy your pizza from us or pay to rent a conference room. Your failure to plan for where you were going to feed those 20 teenagers is not my problem.
No, birthday party, you CANNOT use a conference room for free. You WILL trash it, and the set-up and tear-down *gasp* costs MONEY in terms of man-hours. I could actually kick your entire party out for trying to cram 10 kids into a room for a "sleepover." And don't act like we don't know you booked two rooms so you could have one and let them raise hell all night in the other. You may not be able to hear them but the guests right above and below can, so shut those brats up or GTFO. Noise disturbances get one warning. Then Johnny Law gets to help you pack.
Also, dear Co-Worker, I am deeply sorry your grandma died, and I know this makes me seem cold-hearted, but after that happened, you disappeared for a freaking MONTH and now I learn you haven't even had the funeral yet, so you'll be taking MORE time off while whining about how "unfair" our attendance policies are. You are 24. Welcome to real life, where bereavement leave is 3 days, not 3+ weeks. I suspect our boss was very generous in letting you use FMLA, I don't think he legally had to. It sucks but that is the way employment works in this country.
Also, other coworker, please work on your confidence. You say you are confident, and maybe you are, but it doesn't show. You're giving guests a choice, asking them to do things "if they don't mind" when those things aren't optional (like signing the reg card...no signature, no keys) and taking 5 minutes to answer a question that could be answered in 1 sentence. You won't commit to any course of action, even after being told what to do by a supervisor as well as more seasoned employees. Instead of taking the course of action you were told to take, you wring your hands all night and run around in circles. You don't have a mean bone in your body but you are DRIVING US CRAZY.
Ok thanks feel better now
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