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Yet another horror story at the express check out
  #1  
Old 12-06-2013, 12:21 PM
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Default Yet another horror story at the express check out

Went to Publix again yesterday to get stuff for sandwiches, which was ham, turkey, lettuce, cheese and bread. Five things, that's all. I again got to the ten items or less line when Frozen Pie Crust Lady had to race and beat me there, with this ensuing:

FPCL (Frozen Pie Crust Lady): Excuse me (to C, the cashier), I have these two frozen pie crusts here.

C: Yes, maam (and take into account, FPCL has not begun unloading her cart yet)

FPCL: Well, I need to know if these are good for making quiche.

C: I'm not really sure. I have never made one before

FPCL: I need to know. Are you sure you don't know if this is good for quiche?

C: I haven't ever made one, so I'm not sure.

FPCL: Are they good for making apple pies? I just love baking those.

C: I could not say. (My guess is C probably isn't much of a baker herself, but is being polite to FPCL).

FPCL: I really need to know. The bottom of these crusts look awful thin. Do you think they might break while in the oven? (And she still has not unloaded anything from her cart so C can start scanning)

By this time, I gave up and went to another line that had one person with about fifteen items, but was checking out. The cashier there took care of me, and as I was gathering my bags, FPCL was still at the register, talking to C, although it did look like she had finally unloaded her stuff.

I wish these people would read "express check out" when they enter these lines, and stop deciding to race other people who have it together and simply want to check out, not ask a bunch of stupid questions and hold others up.

Last edited by greensinestro; 12-06-2013 at 03:38 PM.

  #2  
Old 12-06-2013, 01:49 PM
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Gord yes, I hate people who ask stupid questions at the register. That's what the service desk or the employees wandering the store is for. I wish cashiers were allowed to levy a tax on people who did that; maybe per question, per second wasted, or per gesture (for those who think that touching the cashier is a way to get help).
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Old 12-06-2013, 02:28 PM
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Quote:
Quoth greensinestro View Post
FPCL: I need to know. Are you sure you don't know

What kind of question is that? Yes lady, the cashier is holding back her vast knowledge of baking from you. Sheesh. Who holds up a line to ask the cashier a zillion questions about pie crust anyway? Wouldn't you think some in the bakery department might be a better person to ask?

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Old 12-06-2013, 03:04 PM
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I can just see the thought process now:

.o0(The cashier works in a grocery store, so they must be experts in cooking!).



Time for her to learn the ancient art of Google-Fu, and spare checkout lines everywhere.
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Old 12-06-2013, 03:37 PM
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Quote:
Quoth greensinestro View Post
FPCL (Frozen Pie Crust Lady): Excuse me (to C, the cashier), I have these two frozen pie crusts here.
I also forgot to mention the fact that this woman apparently thought the cashier was not intelligent enough to tell what this woman had in her cart.

  #6  
Old 12-06-2013, 05:17 PM
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Hell, when I worked at a grocery store, I was a bright eyed, bushy tailed 16 year old. I was only a conoisseur of Top Ramen, there was no way I knew what kind of pie crusts were good for baking.
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  #7  
Old 12-06-2013, 06:28 PM
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Well, stores could always have a "Stupid Questions Desk" up front, along with a list of fees for its use. The only problem with all the stupid people being, by definition, they don't know they're stupid >_>
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  #8  
Old 12-06-2013, 08:02 PM
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If it were me, I'd probably respond with "I don't know. I prefer to make mine from scratch, it tends to taste better" before shooting her a big smile....that would turn into a sh*t-eating grin when she next looked away.
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  #9  
Old 12-07-2013, 08:35 PM
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Ah, quiche. Very clever dinner. Appetizing food fit neatly into interesting round pie.

Quote:
Quoth greensinestro View Post

FPCL (Frozen Pie Crust Lady): Excuse me (to C, the cashier), I have these two frozen pie crusts here.

C: Yes, maam (and take into account, FPCL has not begun unloading her cart yet)

FPCL: Well, I need to know if these are good for making quiche.
My answer to this would be a kinda-sorta-but-not-really sarcastic "Yeah, kinda."

I mean, they are pie crusts, they are designed by the manufacturers to hold various ingredients as one might use to make a pie or a quiche, what else does she need to know?
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  #10  
Old 12-08-2013, 04:22 PM
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When I was a cashier in my teens at a major local hardware chain in my area at the time (not the obvious ones people know), I can't recall being asked much about products. If I or any others were asked we'd either page someone from that department who would know way more than the cashier would or direct that person to that department if they wished. I don't see how some people can't grasp the concept that employees on the floor know more about products from their own departments than a cashier would.
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