I just had this call.,
C:"None of my terminals are working"
(I see that the site is offline in our access system)
M: "Are the terminals displaying any kind of error message?"
C: "I don't know"
M: "Are you able to go look at one?"
C: "I don't know where they are"
M: "You don't know where your terminals are?"
C: "I don't know where they are. Oh, my internet is out, I'll call them"
*click*
C:"None of my terminals are working"
(I see that the site is offline in our access system)
M: "Are the terminals displaying any kind of error message?"
C: "I don't know"
M: "Are you able to go look at one?"
C: "I don't know where they are"
M: "You don't know where your terminals are?"
C: "I don't know where they are. Oh, my internet is out, I'll call them"
*click*
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