The Most Idiotic Thing a Customer Has Yelled At You For...

[AFpheonix]

I've been yelled out because our IVR stated "Press 1 for English, Press 2 for Spanish." and then received the lecture about "if they want to live in America, they should learn to speak English."

Heh. I wonder if the crazy lady who looked THROUGH the drive through window and into the main part of the store and saw a small promo sign in spanish and then proceeded to freak out that we didn't have the English side facing out was one of your customers.

She called back for days about that sign, we never did change it. She threatened to call Lars Larson on us (local conservative talk show host who is even more grating to me than Hannity). I told her that that was her perogative


She got mad about Feliz Navidad? Does she have a problem with O Tannenbaum, too?

[Mighty Girl]

I had a car rental customer yell at me because he was maxxed out on his credit card. We wouldn't rent a car unless we had a valid credit card- meaning we have to be able to authorize a certain amount of money on it, and I couldn't. So, it's my fault he charged it up and didn't make enough payments? I don't think so.

[Jester]

I don't know...maybe I did meet you. I'm sure I saw some magic at Sunset...we went down there a couple evenings. At this point I have no idea what bars we were in. The only ones I can remember, for obvious reasons, are Fat Tuesday and Hard Rock Cafe. Oh, and I went into Margaritaville but only to get my dad a margarita glass. There was one other place that is like 3 bars in one building, the top floor being the roof and clothing optional. I don't remember the name. We went to the second floor to play pool when we lost the table at Fat Tuesday. Which reminds me, I could go for a mudslide.....mmm chocolatey-kalhuaey goodness

I never did magic at the Sunset Celebration, so if that is the only place you saw magic, it wasn't me.

That being said, for about 13 months (from November 01-December 02) I WAS the DJ every Monday (and sometimes other days) at that rooftop clothing optional bar (The Garden of Eden.) So maybe you DID see me........

[Lehk]

He was yelling, "What do I do with the other half of #$@%#$@# sandwich?!"

... make it with one slice of bread?

[BitterReceptionist]

heres one for the record books. 235 customers in the span of 3 days doing everything from throwing temper tantrums that make a 2-year old look like ghandi, to lawsuit threats, to calls to our corporate offices complaining of "unaccomidating employees at the hotel" all because our wireless internet server literally blew up and we had no service. goes to show how dependent people are on the internet these days.

That sounds really familiar. I worked at a hotel when the customer computer blew up. Damn. People were yelling at me like I set it on fire.

BTW. There was a library maybe a block away that would let you use thier internet for free.

Some people are so lazy.

[greensinestro]

heres one for the record books. 235 customers in the span of 3 days doing everything from throwing temper tantrums that make a 2-year old look like ghandi, to lawsuit threats, to calls to our corporate offices complaining of "unaccomidating employees at the hotel" all because our wireless internet server literally blew up and we had no service. goes to show how dependent people are on the internet these days.

I work in the internet department, so I do indeed deal with the onslaught of calls on this subject. When I go on vacation, I am happy to be away from the internet, but I guess if you're a business traveler, that's a different story all together.

I love it when a customer can't get something to work on their computer, and we're talking about something that the internet provider has nothing to do with. Take a customer who is trying to install Adobe Reader, then calls in bitching to his internet provider that he can't get it to download. No matter what you tell people like this, because he pays money to us each month, it's his internet provider's fault that he can't get it to download properly.

Can you imagine what must happen when a hotel provides soap and shampoo, but the customer is repulsed by the name brand of it?

[Bliss]

I don't know where your sword is, however when you're done committing sideways, make sure you clean up the mess.

It's always funnier when I hear my mom say that.

I wouldn't do it, afaik in modern japan it's considered rude to commit harakiri

Edit: And then I had the image... Japanese CSes complaining to your cadaver that you've commited suicide....

[PW_Elle]

For...

Assisting slum-lords...

Being too young...

My voice being too high-pitched... I'm sorry, would you like me to change my genetics?

[PW_Elle]

Too quick?

I had a customer yell at me today because... wait for it...

I addressed her problem and got through the call TOO QUICKLY.

-Elle

[HYHYBT]

Putting a customer's receipt in his bag.

edit: or possibly, another time, saying "have fun" instead of "have a nice day"

[raptormh]

Working in a casino

So there I was, dealing blackjack to some guy. He was grumbling and complaining a little, but nothing too bad. He places a big bet in the circle, I tell him "good luck," and I deal. He loses the hand, and that's when it got fun.

"WHY THE F*** DO YOU PEOPLE ALWAYS F***ING SAY 'GOOD LUCK?!' YOU MADE MY LOSE THE HAND YOU STUPID SON OF A B****!!!! COLOR ME UP!"

And he thrusts a pile of $25 chips at me to convert into hundreds.

I love that one. "Good luck" is apparently a mortal insult now.

[Lyger]

My voice being too high-pitched...:

I had something like that happen to me once. As I was talking to someone, they eventually said, "You know, your voice is way too low for me. Too low for a recycle guy. Could you speak higher?"

... Huh?