So, I get a call as I'm putting my pants on from my boss saying that the network here is having issues. ok, NP. Gotta go out, get to my truck, uncover it from the snow that fell last night and drive in. So, 90 minutes later, I get in and sure enough, it's dead. The reason is obvious; the entire rack is powered off. After spending an hour with 2 other guys muscling around a UPS, we get it all fixed and powered up. A PDU for the UPS and one of the two PSUs in the switch broke.
Then it began... first via IM... from one of my networking peers.
Then the email....
Now, I understand how to some people, the network seems like this mystical thing, a mass of wires and whirring fans and blinky lights, but, honestly... How difficult is it to comprehend that if the network is down, and you're unable to get your files, the internet, EVERYTHING, that email won't work either? And contacting by IM asking me if the network is actually down...? I need some good analogies to use, like "hey, if your car's engine were removed, can you still drive to Topeka?" *sigh*
Then it began... first via IM... from one of my networking peers.
John Doe... Network still down?
John Doe... obviously not.
Kilamon no, it's up... Notice how I'm on IM?
John Doe... obviously not.
Kilamon no, it's up... Notice how I'm on IM?
From: Roger Dodger
Hey Kilamon,
Any ETA on when the network should be back up?
Thanks,
Roger
Hey Kilamon,
Any ETA on when the network should be back up?
Thanks,
Roger
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