Major server upgrade happened today. This UNIX system handles about 45% (best guess) of our manufacturing work, the rest is done though another system which all the rest are being migrated to, the hardware still needed replacement.
Anyway, plans have been known and alerts have been e-mailed out for the past 3 weeks, plenty of time for everybody to be aware of it. Strangely enough I've only had one call (and today's day shift only had a few calls) wondering why the system was down.
Now the real (psychotic) giggle here is that the new Unix system will now use the corporate Active Directory (windows) credentials. This means, all the passwords they are used to using to log into the Unix system are now invalid. Guess who gets to update the never-used windows passwords? Yup, the service desk, meaning ME tonight...
This is not going to be fun. In just short of an hour, I've gotten my first 3 calls on it, and those are the people who actually watch and read their e-mail, and know the system is back up and running. In 1.5 hours, the planned outage time will be over and everyone else will be trying to log in...
Eric the Grey
Anyway, plans have been known and alerts have been e-mailed out for the past 3 weeks, plenty of time for everybody to be aware of it. Strangely enough I've only had one call (and today's day shift only had a few calls) wondering why the system was down.
Now the real (psychotic) giggle here is that the new Unix system will now use the corporate Active Directory (windows) credentials. This means, all the passwords they are used to using to log into the Unix system are now invalid. Guess who gets to update the never-used windows passwords? Yup, the service desk, meaning ME tonight...
This is not going to be fun. In just short of an hour, I've gotten my first 3 calls on it, and those are the people who actually watch and read their e-mail, and know the system is back up and running. In 1.5 hours, the planned outage time will be over and everyone else will be trying to log in...
Eric the Grey
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