Go Back   Customers Suck! > The Heart of the Site > Brain Burps

Reply
 
Thread Tools Display Modes

Yesterday, today or tomorrow ...
  #1  
Old 01-13-2019, 11:45 PM
Pixelated Pixelated is offline
Area Manager
 
Join Date: Oct 2016
Location: Bookholm
Posts: 1,684
Default Yesterday, today or tomorrow ...

When we do price adjustments, for whatever reason, we are supposed to fill out a (very annoying) form each time. Among the information to be included is the invoice number. It's not unusual for me to forget this, since it's not unusual for me to pull the receipt off the register and hand it to the customer without remembering to record the invoice number.

There is a way to look it up, however, and I've finally learned how 'tis done.

However ...

I was trying to look up the invoice number for a price adjustment the other day, and could not find the item, no matter what search terms I used.

Frustrated, I finally called over the head cashier and explained the problem. She peered at the monitor.

"Well," she said, "it's probably because you're searching January 11, and today is January 12 ..."

__________________
Customer service: More efficient than a Dementor's kiss
~ Mr Hero
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:33 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.