So we have a large con at the resort this weekend. Most of the guests arrived last night. They come from all over the country, and many of them flew into Big Airport which is 2 1/2 hour drive away if traffic is good. The group chartered buses for them to bring them all up.
One SC came in on the bus, and had a major entitlement complex.
CW: "So how was your trip?"
SC: *scowling* "You mean besides the 2 1/2 hour drive?"
CW: "Oh? Where did you fly in to?"
SC: "[Big City]"
CW: "...yeah, 2 1/2 hours sounds about right."
SC: "So is there, like, champagne in the room for me since I had to drive so far?"
CW: "Um...well no, but we do have a lovely room for you for your stay here."
SC: "I also had a three hour flight."
CW: "....okay?"
SC: *huffing and sighing and eyerolling*
Dude, if you made it here in 2 1/2 hours, then that's good time. That's how long it takes. And you were on a bus; you could have napped or read or whatever; you weren't actually having to drive.
And the 3 hour flight, from where he flew from, was perfectly normal, too. (I had another guest who had, between flights and layovers and bus rides, a 26 hour commute, so this guy could shove it as far as I was concerned.)
Now, on occasion if a guest hits horrific traffic on the way and I have the availability to do so, I'll comp them an upgrade since they're tired and grumpy when they arrive and they really appreciate the gesture.
Making good time though doesn't entitle you to free booze, however. You don't get booze just because you traveled here. Everyone travels here. It's how you get places. You don't get a gold star for making it from Point A to Point B in what happened to be a timely manner.
One SC came in on the bus, and had a major entitlement complex.
CW: "So how was your trip?"
SC: *scowling* "You mean besides the 2 1/2 hour drive?"
CW: "Oh? Where did you fly in to?"
SC: "[Big City]"
CW: "...yeah, 2 1/2 hours sounds about right."
SC: "So is there, like, champagne in the room for me since I had to drive so far?"
CW: "Um...well no, but we do have a lovely room for you for your stay here."
SC: "I also had a three hour flight."
CW: "....okay?"
SC: *huffing and sighing and eyerolling*
Dude, if you made it here in 2 1/2 hours, then that's good time. That's how long it takes. And you were on a bus; you could have napped or read or whatever; you weren't actually having to drive.
And the 3 hour flight, from where he flew from, was perfectly normal, too. (I had another guest who had, between flights and layovers and bus rides, a 26 hour commute, so this guy could shove it as far as I was concerned.)
Now, on occasion if a guest hits horrific traffic on the way and I have the availability to do so, I'll comp them an upgrade since they're tired and grumpy when they arrive and they really appreciate the gesture.
Making good time though doesn't entitle you to free booze, however. You don't get booze just because you traveled here. Everyone travels here. It's how you get places. You don't get a gold star for making it from Point A to Point B in what happened to be a timely manner.
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