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In which I sing the oft repeated refrain..."THOU DOST NOT LISTEN!"

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  • In which I sing the oft repeated refrain..."THOU DOST NOT LISTEN!"

    Today was a major day of suck at Anthracite's. Customer's fussed all day. and we are still dealing with inventory which means no holds. at least 16 times today :
    SC: " Can i put this on hold?"
    Me: "I'm sorry we cannot hold anything right now. we are in the middle of inventory."
    SC.: "what if i just leave this here and you can just not put it back till 7 hours from now."
    Me. : It will get put back. we cannot hold right now.
    SC"you can't hold anything?
    WHAT DID I JUST SAY? HMM?!!!

    I aslo love it when people try to pay their charge account with their debit/credit card. We only take cash or checks.
    SC:" I want to pay 50 bucks on my account.
    me:"ok. cash or check.?"
    SC: Uh.Debit.
    Me: We do not take debit for card payments. Cash or Check.
    SC:...so i can't pay debit?"
    DID YOU HEAR ME SAY DEBIT IN ONE OF THE TWO CHOICES I GAVE YOU?

    even better, when they pay debit, and return the item, it comes back as cash.
    me" xx.xx coming back in cash for you,...
    SC" OH! WAIT put it back on my debit."
    Me.:" I can't do that.
    SC: ...you cant...put it on my debit?
    NO. I JUST SAID THAT!.

    and of course my all time favorite,
    Me: Hi, what can i do for you?
    SC: "I'm fine thanks."
    that is not the answer to "What can i do for you."

  • #2
    Quoth iloveasunflower13 View Post
    and of course my all time favorite,
    Me: Hi, what can i do for you?
    SC: "I'm fine thanks."
    that is not the answer to "What can i do for you."
    Actually, I believe that is the perfect answer. If they are fine, then you don't need to do anything for them. Which is the best type of customer!

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    • #3
      Your customers are as bad as mine.
      "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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      • #4
        Quoth Gerrinson View Post
        Actually, I believe that is the perfect answer. If they are fine, then you don't need to do anything for them. Which is the best type of customer!
        That's awesome!

        "I can't do anything for you?!?! Hey, I can go home early!" LOL

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        • #5
          Quoth iloveasunflower13 View Post
          even better, when they pay debit, and return the item, it comes back as cash.
          me" xx.xx coming back in cash for you,...
          SC" OH! WAIT put it back on my debit."
          Me.:" I can't do that.
          SC: ...you cant...put it on my debit?
          NO. I JUST SAID THAT!.
          No, we can't put your refund back on your debit, do you really think we have access to your bank account? Or want us to? (Yes, I dealt with an idiot like that recently, you totally have my sympathy.)

          I am honestly convinced that at least 70% of the world's problems would disappear if people would actually listen to what the other person is saying, rather than just waiting for their turn to talk.
          I don't have an attitude problem. You have a perception problem.
          My LiveJournal
          A page we can all agree with!

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          • #6
            Quoth XCashier View Post
            I am honestly convinced that at least 70% of the world's problems would disappear if people would actually listen to what the other person is saying, rather than just waiting for their turn to talk.
            But, but that would mean not being self-centered! And we can't have that!
            Curiously Lydean - curious interests of a curious person.

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            • #7
              Quoth iloveasunflower13 View Post
              THOU DOST NOT LISTEN!
              Come forth, ye brethren, dost thou even hoist?
              "That's too bad. Hospitals aren't fun to fight through."
              "What IS fun to fight through?"
              "Gardens. Electronics shops. Antique stores, but only if they're classy."

              Comment


              • #8
                Quoth KhirasHY View Post
                Come forth, ye brethren, dost thou even hoist?
                Art thou vexed, brethren?
                PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                There are only Four Horsemen of the Apocalypse because I choose to walk!

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                • #9
                  Quoth Gerrinson View Post
                  Actually, I believe that is the perfect answer. If they are fine, then you don't need to do anything for them. Which is the best type of customer!
                  That's actually how I have responded to the same question before. I'm fine thanks = I don't need any help thanks. At least it does to me.
                  You'll find a slight squeeze on the hooter an excellent safety precaution, Miss Scrumptious.

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                  • #10
                    I'd rather have the, "I'm fine thanks", rather than this greasy old man giving me a gross look and, "wouldn't YOU like to know"? Ew. Look man, I'm asking you if you need help with anything, as in, the store side of things. Politeness is so rare these days that it gets mistaken for flirtation. I would never pick up somebody that's older than my father, and has less teeth than I can count on one hand.

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