Today was a major day of suck at Anthracite's. Customer's fussed all day. and we are still dealing with inventory which means no holds. at least 16 times today :
SC: " Can i put this on hold?"
Me: "I'm sorry we cannot hold anything right now. we are in the middle of inventory."
SC.: "what if i just leave this here and you can just not put it back till 7 hours from now."
Me. : It will get put back. we cannot hold right now.
SC"you can't hold anything?
WHAT DID I JUST SAY? HMM?!!!
I aslo love it when people try to pay their charge account with their debit/credit card. We only take cash or checks.
SC:" I want to pay 50 bucks on my account.
me:"ok. cash or check.?"
SC: Uh.Debit.
Me: We do not take debit for card payments. Cash or Check.
SC:...so i can't pay debit?"
DID YOU HEAR ME SAY DEBIT IN ONE OF THE TWO CHOICES I GAVE YOU?
even better, when they pay debit, and return the item, it comes back as cash.
me" xx.xx coming back in cash for you,...
SC" OH! WAIT put it back on my debit."
Me.:" I can't do that.
SC: ...you cant...put it on my debit?
NO. I JUST SAID THAT!.
and of course my all time favorite,
Me: Hi, what can i do for you?
SC: "I'm fine thanks."
that is not the answer to "What can i do for you."
SC: " Can i put this on hold?"
Me: "I'm sorry we cannot hold anything right now. we are in the middle of inventory."
SC.: "what if i just leave this here and you can just not put it back till 7 hours from now."
Me. : It will get put back. we cannot hold right now.
SC"you can't hold anything?
WHAT DID I JUST SAY? HMM?!!!
I aslo love it when people try to pay their charge account with their debit/credit card. We only take cash or checks.
SC:" I want to pay 50 bucks on my account.
me:"ok. cash or check.?"
SC: Uh.Debit.
Me: We do not take debit for card payments. Cash or Check.
SC:...so i can't pay debit?"
DID YOU HEAR ME SAY DEBIT IN ONE OF THE TWO CHOICES I GAVE YOU?
even better, when they pay debit, and return the item, it comes back as cash.
me" xx.xx coming back in cash for you,...
SC" OH! WAIT put it back on my debit."
Me.:" I can't do that.
SC: ...you cant...put it on my debit?
NO. I JUST SAID THAT!.
and of course my all time favorite,
Me: Hi, what can i do for you?
SC: "I'm fine thanks."
that is not the answer to "What can i do for you."
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