So my co-irker's telling me about this call he got...
Customer: "Hi i was wanting to see if our support contract is still good. I haven't been in the appliance in years and, well, I think we should probably see what's going on in it! haha."
R: "sure. Looks like it expired 750 days ago"
*Cue raucous laughter from the customer* "I guess its about time to renew then!"
Dude's support contract expired almost two years ago!
Uh, yeeeaaahhh, might wanna get on that, like, pronto. I mean sure, our devices are good, but no security system is any good if you don't actually look at it!
Oh, and this customer?
A bank. Hope none of you use a bank with "heart" in its name!
Customer: "Hi i was wanting to see if our support contract is still good. I haven't been in the appliance in years and, well, I think we should probably see what's going on in it! haha."
R: "sure. Looks like it expired 750 days ago"
*Cue raucous laughter from the customer* "I guess its about time to renew then!"
Dude's support contract expired almost two years ago!
Uh, yeeeaaahhh, might wanna get on that, like, pronto. I mean sure, our devices are good, but no security system is any good if you don't actually look at it!
Oh, and this customer?
A bank. Hope none of you use a bank with "heart" in its name!
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