I just want to get this out somewhere.
Back in December I went to Radio Shack and signed a 2 year contract with Sprint. I went home and realized that I can't get service at my house, ( I live in the middle of nowhere) even though the service map says I should. Sprint has a 14-day grace period where you can cancel your contract without any cancellation fees whatsoever. Basically, I should have owed nothing.
Imagine my surprise when I got a bill for 500 dollars at the end of January. They were trying to say that I cancelled two weeks later than when I really did. To make a long story short I called Sprint numerous times and talked with a whole lot of people that promised me it would be taken off. Right.
Thursday, I got in contact with someone in the cancellation department and faxed her my receipt from when I cancelled my contract. (I would have done this earlier but I thought I'd lost it and one of the people I talked to called the Radio Shack I went to and confirmed that I cancelled the day that I actually cancelled.) Today I checked my balance on Sprint's website and my balance was 9 dollars (for the time I actually used it.)
After 3 months and many, many phone calls it's finally over.
Now it's rant time. It seems really weird to me that the date they said I cancelled was like one day out of their 14-day grace period. I don't know if it was Radio Shack or Sprint that messed up but.. yeah.. this definitely not a fun experience.
Back in December I went to Radio Shack and signed a 2 year contract with Sprint. I went home and realized that I can't get service at my house, ( I live in the middle of nowhere) even though the service map says I should. Sprint has a 14-day grace period where you can cancel your contract without any cancellation fees whatsoever. Basically, I should have owed nothing.
Imagine my surprise when I got a bill for 500 dollars at the end of January. They were trying to say that I cancelled two weeks later than when I really did. To make a long story short I called Sprint numerous times and talked with a whole lot of people that promised me it would be taken off. Right.
Thursday, I got in contact with someone in the cancellation department and faxed her my receipt from when I cancelled my contract. (I would have done this earlier but I thought I'd lost it and one of the people I talked to called the Radio Shack I went to and confirmed that I cancelled the day that I actually cancelled.) Today I checked my balance on Sprint's website and my balance was 9 dollars (for the time I actually used it.)
After 3 months and many, many phone calls it's finally over.
Now it's rant time. It seems really weird to me that the date they said I cancelled was like one day out of their 14-day grace period. I don't know if it was Radio Shack or Sprint that messed up but.. yeah.. this definitely not a fun experience.
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