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So a lady checked in last week. She seemed kind of odd, and tried to hug me. I really don't like this and managed to deflect it without being noticeable by touching her arm instead. Let me reiterate, I really don't like this. The only people that let touch me are my husband, my family, and my closest friends. My husband, anytime, my friends and family rarely. Though I'm fine with shaking hands and the like and can fake it with the best of them because I've been in customer service nearly 25 years (since I was 12).
But she did tell me of the boy that was staying with her (he looked to be around 16 or so) "He's a great boy, with a large ****" Yes, she said what you think. She also said "No hotel tells me what to do", and "I only deal with women". Ok, whatever.
And apparently she is going to buy a VERY famous restaurant in our area. There is no way in hell that she will be buying that restaurant because that place makes money hand over fist and is worth millions. If she had enough money to buy that place, she wouldn't be staying at a 2-3 star hotel, she'd be staying at one of the 5 stars.
But we get weirdos every once in a while so I blew it off.
Then she claimed that she had her identity stolen and called the police. But then the police showed up and she literally ran away and hid in the hotel somewhere.
You see, we later found out that she's been tossed out of at least 7 hotels besides ours. Lack of payment being cited as the biggest reason.
Next, she said she wanted to extend and didn't pay so we locked her out. When our agent insisted that we be paid she tried a sob story but the agent refused to remove the lock out lock. Good agent.
So the next day she came back (her stuff was in the room the whole time so we couldn't use it) and said she slept outside the front doors of a church in the downtown area. She asked to get in her room to get her stuff but then came down to tell me that she was going to extend another night.
To this, I told her that I needed to have payment by 2 pm or she would have to leave. Of course, the lockout lock went back on because she disappeared.
She did not, however, return the keys and her stuff was still in the room. This meant that she was able to get in to the hotel.
The next morning, I discovered that the lights in the sitting room were off. Very strange as they are never turned off. Turned out that she came back in, and since she wasn't able to get into her room, she squatted in the sitting room by sleeping there. Yes, you read that right.
So we saw her pass through the hotel (no idea where she was hiding when we got in because she wasn't in the sitting room), and my husband chased her down the street and demanded the keys back and told her that she won't get her stuff back until she pays us what she owes us.
We haven't seen her again yet. There's more but I don't remember it all.
Damn... we really get the weirdos.
But she did tell me of the boy that was staying with her (he looked to be around 16 or so) "He's a great boy, with a large ****" Yes, she said what you think. She also said "No hotel tells me what to do", and "I only deal with women". Ok, whatever.
And apparently she is going to buy a VERY famous restaurant in our area. There is no way in hell that she will be buying that restaurant because that place makes money hand over fist and is worth millions. If she had enough money to buy that place, she wouldn't be staying at a 2-3 star hotel, she'd be staying at one of the 5 stars.
But we get weirdos every once in a while so I blew it off.
Then she claimed that she had her identity stolen and called the police. But then the police showed up and she literally ran away and hid in the hotel somewhere.
You see, we later found out that she's been tossed out of at least 7 hotels besides ours. Lack of payment being cited as the biggest reason.
Next, she said she wanted to extend and didn't pay so we locked her out. When our agent insisted that we be paid she tried a sob story but the agent refused to remove the lock out lock. Good agent.
So the next day she came back (her stuff was in the room the whole time so we couldn't use it) and said she slept outside the front doors of a church in the downtown area. She asked to get in her room to get her stuff but then came down to tell me that she was going to extend another night.
To this, I told her that I needed to have payment by 2 pm or she would have to leave. Of course, the lockout lock went back on because she disappeared.
She did not, however, return the keys and her stuff was still in the room. This meant that she was able to get in to the hotel.
The next morning, I discovered that the lights in the sitting room were off. Very strange as they are never turned off. Turned out that she came back in, and since she wasn't able to get into her room, she squatted in the sitting room by sleeping there. Yes, you read that right.
So we saw her pass through the hotel (no idea where she was hiding when we got in because she wasn't in the sitting room), and my husband chased her down the street and demanded the keys back and told her that she won't get her stuff back until she pays us what she owes us.
We haven't seen her again yet. There's more but I don't remember it all.
Damn... we really get the weirdos.
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