So I was babysitting SCO last night (not much has changed, except some of them are failing in new and interesting ways) and who do I see at one of them but a familiar scamming face. The guy who used to have a "diabetic service dog" and used the dog to curry favor with employees and run coupon scams. When he had the dog it looked badly neglected. He no longer has the dog (before I left, a fellow customer was going to drop a dime to relevant authorities about the dog and SC's fake service animal papers, I hope she did).
I don't think SC recognized me. I got summoned over because he had scanned a dollar-off coupon that we attach to markdown prepacked produce; that coupon just requires a human to verify that it was removed from an item in the order.
SC: Oh hi. I have a coupon, [item] is $2.50 but it's a dollar off so it's $1.50, I don't know why it called you over." He proceeded to try and confuse me using "industry" phrasing that a regular customer wouldn't know (hmm, thanks for confirming my suspicions and what you just said makes no sense anyway). He has his mask down under his mouth so I'm staying as far away as I realistically can.
I verify the item and let the system accept the coupon.
SC: "Okay so I get $1.50 off then."
Me: *I see what you did there* "The coupon went through, you're all set." *goes back to cleaning the vacant SCO registers*
SC pays and goes up to the service desk, attempting to argue that the coupon that was showing for a dollar off should actually be $1.50 off...dude, do you really think that we don't know what our coupons should look like? (since it had been peeled off and only the barcode remained, SC probably thought he could tell someone it was "wrong" and they would fix it). I didn't see the denouement, but he packed his crap and left pretty quickly.
I don't think SC recognized me. I got summoned over because he had scanned a dollar-off coupon that we attach to markdown prepacked produce; that coupon just requires a human to verify that it was removed from an item in the order.
SC: Oh hi. I have a coupon, [item] is $2.50 but it's a dollar off so it's $1.50, I don't know why it called you over." He proceeded to try and confuse me using "industry" phrasing that a regular customer wouldn't know (hmm, thanks for confirming my suspicions and what you just said makes no sense anyway). He has his mask down under his mouth so I'm staying as far away as I realistically can.
I verify the item and let the system accept the coupon.
SC: "Okay so I get $1.50 off then."
Me: *I see what you did there* "The coupon went through, you're all set." *goes back to cleaning the vacant SCO registers*
SC pays and goes up to the service desk, attempting to argue that the coupon that was showing for a dollar off should actually be $1.50 off...dude, do you really think that we don't know what our coupons should look like? (since it had been peeled off and only the barcode remained, SC probably thought he could tell someone it was "wrong" and they would fix it). I didn't see the denouement, but he packed his crap and left pretty quickly.
Comment