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  #11  
Old 08-13-2018, 04:47 AM
earl colby pottinger earl colby pottinger is offline
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Quote:
Quoth taxguykarl View Post
Let me get this straight

1) The SC buys a vehicle part from your establishment.
2) The SC has a parking lot mechanic opens the container and dirties the parts.
3) The SC tries to return the now dirty (and likely unresellable) parts.

Is there something I'm missing here?
Yes, also the box/container the part came in was torn open so even if the part is clean you no longer have the container with a ID number on it available.
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  #12  
Old 09-11-2018, 03:58 AM
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Sparklyturtle Sparklyturtle is offline
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Back when I had a Dodge Colt hatchback I discovered that the air filter recommended by the Fram catalog as fitting my car actually didn't, as it was too tall to fit into the filter housing. So, the next time I needed a filter I took the squashed filter from my car in with me, and explained that I didn't want a refund, I just needed a filter that fit. I also showed the clerk that the Fram catalog recommended the wrong filter for my car. Anyway, through some trial and error we found a Toyota filter that fit, so I kept the box flap for the new filter in my glove compartment. That particular auto parts store was very good, and never treated me as though I was a stupid woman, which was one big reason why I patronized it.
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