i went back to The Store yesterday - i've been in less than 10 times since I left. My BF & I did some shopping including getting a new ipod cover for me. The new cover turned out to be one I didn't like - it only covers the back, not the back and front.
So maybe 30-40 minutes later we came back in to return it.
Now back when I worked there my dept was right next to customer service. We use to get people asking us to do returns when the line got too long but... ain't trained for it.
Not anymore. I don't know if it's chain-wide or just our store but they combined the Techs with the Service counter. So now everyone has to do both jobs.
I guess that's their way of "downsizing". meh. i know I'd have hated working returns. bleh.
So maybe 30-40 minutes later we came back in to return it.
Now back when I worked there my dept was right next to customer service. We use to get people asking us to do returns when the line got too long but... ain't trained for it.
Not anymore. I don't know if it's chain-wide or just our store but they combined the Techs with the Service counter. So now everyone has to do both jobs.
I guess that's their way of "downsizing". meh. i know I'd have hated working returns. bleh.
Comment