Quoth Banrion
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The F word and a 3 Musketeers Bar [Long]
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You guys all seem to be forgetting that the woman came back to apologise! When one gives an apology, it usually means they recognise that they did the wrong thing. Granted, there was no excuse for what she did, but to her credit, she came back and said sorry. Most customers don't do that!'Our brightest days are yet to shine'
'You see the depths of my heart, and You love me the same'
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Quoth Sandy View PostYou guys all seem to be forgetting that the woman came back to apologise! When one gives an apology, it usually means they recognise that they did the wrong thing. Granted, there was no excuse for what she did, but to her credit, she came back and said sorry. Most customers don't do that!
Still sucks for Fenig, though. She was really upset, and I don't blame her. Apologies can't always make things right.
I accidentally shoplifted from the pharmacy in the middle of a migraine attack once (I did go back to pay when I realized my mistake). I don't know if it was the pain or the nature of a migraine (can screw up blood flow to the brain), but now I send my husband if I run out of my meds.
If you have to ask, it's probably better posted at www.fratching.com
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Personally I think she is old, quite possibly in and out of senility and may have actually believed it was her candy bar already. I think being in so much pain her meds may additionally be adding to her mental inability and the moodiness and crankiness. Try not to take it personally and realize that while she is in a wheelchair and can't run after you, her brain and evil thoughts are contained in one spot! lol If you see her again, just keep a straight face and an eye on her. She isn't right in the head.
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Quoth JustADude View PostAccording to him if you live with pain, you need to learn to deal with pain. If you rely on your medication to do the work for you, you become a hollow, bitter shell of a human being.
For example, when they do a simple pain/brain function test (pricking a fibro patient's finger vs a control's, for instance), the pain centers of a fibro patient's brain light up like a fireworks display, where the control's just have a little 'owie'.
Annnnyway, the point of this is: I agree with JustADude's friend. You can rely on medication to reduce causes (if they ever find a med that stops the fireworks, I'll be in the queue), but you have to learn to manage the pain. You'll never live the same carefree life you may have had, but you can live a good life. You just have to budget your energy and your low-pain/high-cope times.
I will add this: a pain management specialist who focusses on teaching people HOW to cope with and adapt to a life-in-pain a worth his/her weight in gold. (I'm not talking about the ones who just say 'here are some meds', I'm talking about the ones who usually work with physiotherapists and OTs and psychologists who have pain-coping techniques and whoever else is helpful to his patients.)Last edited by Seshat; 06-06-2007, 02:58 PM.Seshat's self-help guide:
1. Would you rather be right, or get the result you want?
2. If you're consistently getting results you don't want, change what you do.
3. Deal with the situation you have now, however it occurred.
4. Accept the consequences of your decisions.
"All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.
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I'm inclined to agree that there was something more going on than just general suckieness. I worked in nursing homes and hospitals from the time I was 17 until I graduated from college, and we had many patients who had similar 'episodes'. They were nice people usually, but once in a while something in the thought process would break down and they'd become a completely different person. The fact that she hadn't acted like that before, and came back later to apologize, tell me she probably didn't know what she was doing at the time.
Can you imagine how awful that would be, to suddenly realize you were completely out of control of yourself, and there was nothing you could do about it? Getting old SUCKS.What a wonderful thing humanity is-- passionate, intelligent, inquisitive, generous, fully of hope and joy, noble of spirit, and above all... delicious! -- LaCroix
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Quoth FenigDurak View PostI accepted her apology, didn't demand she pay for the candy, but requested a Security guard be with her if she expected to come back into the store.
I don't ask anything different of any of my customers. I will, however, tailor my service to their needs. Like getting the card display down and putting it in a more convenient place for that woman.
Today, however, I received an email from my boss telling me that swearing a a firable offense and that she needed to know if I told security if I swore or not. She doesn't want administration to hear about it. I told them. I'm honest like that. I called security because of how loud the woman was being. I've been instructed to call them for just about everything. I hate it, but I do it because it's required.
And the drawer was short $6.66 at shift change today. An ominous start...
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Quoth FenigDurak View PostAnd the drawer was short $6.66 at shift change today. An ominous start...
^-.-^Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden
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Quoth GayleShy View PostOn the bright side, at least this didn't happen last year. Then you'd really be in trouble.
And I realized this week that this is the third June in a row that I've started a new job - and 3rd time's the charm, because this is a great company........
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