I started a new job not that long ago at a well known art chain (Employee discount on my sketchbooks and pencils! WOO!) and I've already gotten to know some of the crazies we deal with.
The Haggler
(BG: I work as the cashier. I stay up front at the cash registers, and cannot leave that area. Corporate keeps cutting hours, so a lot of the time I'm the only one there besides a single floor worker, framer and the manager, who are all busy.)
A middle aged man comes up to the register, putting a bunch of fairly high priced stuff on it. I smile, give my typical greeting and ring him through. Seeing the price, he frowns.
Let's call this guy Hag for short.
Hag: I don't want to pay that much.
Me: Do you have a coupon you'd like to use today?
Hag: No, but I don't want to pay that much.
Me: *trying to be helpful and friendly, and to get rid of him since I have a line forming and no backup* Well, I have a coupon right here, I can let you use this one - *adds the coupon, dropping the price noticeably* There we go!
Hag: *still looks disgruntled* I don't want to pay that much.
Me: Did you want to remove something from your purchase? This item here seems to be the most expensive, if you take that off your purchase will be *price*.
Hag: No, I want everything. But I don't want to pay that much. What are you going to do for me?
Me: ....I already used the only coupon I have here, the price won't go any lower without removing something.
Hag: Well I don't want to take anything off, but I don't want to pay that much. So what are you going to do for me?
Me: There's nothing I can do, except take something off, but you said you wanted it all.
Hag: I do want it all. So what are you going to do for me?
At this point I wanted to tell him that I was going to put it back on the shelves for someone who would actually pay for it, rather than be a jerk about it, but I am non-confrentational to a stupid point ((I am working on it)) so I ended up calling the manager. He gave her the same spiel for several minutes while the line continued to grow until she finally got the message through his head that it wasn't going any lower and he finally left. The manager had to hop on register herself to help get the line shorter, because people were getting mad, and quite a few yelled at me. I'm already on anti-anxiety medication and have problems with social situations, so it was not enjoyable for me.
Oh, and later that day someone stole a display. Not the stuff on the display, which was taken off and left on the floor, but the butt-ugly cardboard display itself. I'm guessing it was a prank or something, but then again we get some really crazy people in here sometimes, so there's no telling. We've had to call the police twice already on some people.
The Haggler
(BG: I work as the cashier. I stay up front at the cash registers, and cannot leave that area. Corporate keeps cutting hours, so a lot of the time I'm the only one there besides a single floor worker, framer and the manager, who are all busy.)
A middle aged man comes up to the register, putting a bunch of fairly high priced stuff on it. I smile, give my typical greeting and ring him through. Seeing the price, he frowns.
Let's call this guy Hag for short.
Hag: I don't want to pay that much.
Me: Do you have a coupon you'd like to use today?
Hag: No, but I don't want to pay that much.
Me: *trying to be helpful and friendly, and to get rid of him since I have a line forming and no backup* Well, I have a coupon right here, I can let you use this one - *adds the coupon, dropping the price noticeably* There we go!
Hag: *still looks disgruntled* I don't want to pay that much.
Me: Did you want to remove something from your purchase? This item here seems to be the most expensive, if you take that off your purchase will be *price*.
Hag: No, I want everything. But I don't want to pay that much. What are you going to do for me?
Me: ....I already used the only coupon I have here, the price won't go any lower without removing something.
Hag: Well I don't want to take anything off, but I don't want to pay that much. So what are you going to do for me?
Me: There's nothing I can do, except take something off, but you said you wanted it all.
Hag: I do want it all. So what are you going to do for me?
At this point I wanted to tell him that I was going to put it back on the shelves for someone who would actually pay for it, rather than be a jerk about it, but I am non-confrentational to a stupid point ((I am working on it)) so I ended up calling the manager. He gave her the same spiel for several minutes while the line continued to grow until she finally got the message through his head that it wasn't going any lower and he finally left. The manager had to hop on register herself to help get the line shorter, because people were getting mad, and quite a few yelled at me. I'm already on anti-anxiety medication and have problems with social situations, so it was not enjoyable for me.
Oh, and later that day someone stole a display. Not the stuff on the display, which was taken off and left on the floor, but the butt-ugly cardboard display itself. I'm guessing it was a prank or something, but then again we get some really crazy people in here sometimes, so there's no telling. We've had to call the police twice already on some people.
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