Go Back   Customers Suck! > The Heart of the Site > Sightings

Closed Thread
 
Thread Tools Display Modes

One item only
  #1  
Old 09-21-2013, 02:55 PM
C. Cecil Ivanish's Avatar
C. Cecil Ivanish C. Cecil Ivanish is offline
Self-employed and panicking
 
Join Date: Jul 2010
Location: Somewhere under the rainbow...
Posts: 492
Default One item only

I had finished my shopping and I was queueing at the till behind a smiling elderly lady while the cashier (a new girl) was helping a couple who was having some problems with their credit card. All nice and polite though, that went fine.

Behind me arrives a woman holding a single loaf of bread. She asks demands that I let her go through as she has only one item and I had several (I had a dozen or so). I shrug and let her pass, and the nice lady in front of me lets her through as well.

This woman sets her loaf of bread down and starts huffing and puffing while the cashier is still busy with the couple. As we (all) wait, arrives a man with two handbaskets FULL of stuff. He makes a beeline for the "loaf of bread" woman, and empties his baskets next to the bread. From "only one item" to a sizable shopping trip.

Just in that moment, the cashier had finished solving the problem that couple had (again - it looked and sounded all nice. Technical issue, cashier not very experienced, patient and understanding customers). Before she even starts scanning the "loaf-woman" items, the elderly lady in front of me starts. Beware the nice ones, indeed.

EL (Elderly Lady) "You asked us to go through saying you had a single item and now you have a lot of stuff. Are you not even ashamed?"
LW (Loaf Woman) doesn't react.
EL "Hey, I'm talking to you. You danced in, put yourself in front of an older woman and a man who has clear issues standing {note: I had some pretty painful problems with my feet, all nearly fine now} and now pretend you don't even hear me? You are NOT AN HONEST PERSON."
I was watching the play unfold, while the cashier seemed somehow nervous and called the Shop Manager. The Manager arrives.
SM (Shop Manager) "What seems to be the problem, [Cashier]?"
LW "That woman is insulting me."
EL "The cheek!"
(they explain the situation)
SM "I'm afraid there is nothing I can do, but {stares at LW} please refrain from this kind of behaviour."

Once LW had left, EL apologised to the Cashier for having caused a scene "But she deserved it".
__________________
FABRICATI DIEM, PVNC

You're not a unique snowflake unless you create your own mould (Raps)

***GK, Sarcastro, Lupo, LingualMonkey, BookBint, Jester, Irv, Hero & Marlowe fan***

Last edited by C. Cecil Ivanish; 09-21-2013 at 02:55 PM. Reason: typo

  #2  
Old 09-21-2013, 03:10 PM
NecessaryCatharsis NecessaryCatharsis is offline
Tradesperson
 
Join Date: Jul 2013
Posts: 640
Default

Good for elderly lady! The more people get called on their bad behaviour, the better chance they will think twice the next time. I can only wish I get the guts to make a scene in public, to stand up to strangers like that one day.

  #3  
Old 09-21-2013, 08:50 PM
raudf raudf is offline
Area Manager
 
Join Date: Apr 2008
Location: Somewhere in Skyrim
Posts: 1,724
Default

Sadly, this is why I have a few more rules about letting people in front of me. The one item thing is just no longer enough. It becomes more situational (is the person nice, do they need the cut due to issues, am I able to stand longer), but the one fixed rule is, if it's a belt register, forget it. I will not let ANYONE cut in front of me for any reason at a belted register. Most places have SCOs and/or express lanes for that purpose. Go to one of them.
__________________
If I make no sense, I apologize. I'm constantly interrupted by an actual toddler.

  #4  
Old 09-21-2013, 09:36 PM
Jack T. Chance's Avatar
Jack T. Chance Jack T. Chance is offline
Knows where his towel is!
 
Join Date: Jul 2006
Location: The Entitlement Whore Capital of the World™!
Posts: 251
Exclamation

Thanks to this post, the last time I let someone with "just one item" cut in front of me will BE the last time, in perpetuity! No more cuts in front of THIS GUY!
__________________
"Eventually one outgrows the fairy tales of childhood, belief in Santa and the Easter Bunny, and believing that SCs are even capable of imagining themselves in our position."
--StanFlouride

  #5  
Old 09-21-2013, 10:19 PM
cashierbex's Avatar
cashierbex cashierbex is offline
Drugstore Maniac
 
Join Date: Jan 2012
Location: Old Peopleville, Florida
Posts: 386
Default

Only times I asked to cut in line was when on a timed lunch and had 2 items vs their 10. I was polite and the let me through. Another when I had to leave but had to grab something. Again, polite. That was years ago. I have since brought food from home or bought it on my first break.

  #6  
Old 09-22-2013, 06:21 AM
bainsidhe's Avatar
bainsidhe bainsidhe is offline
Wut?
 
Join Date: Nov 2007
Location: Wishing for sunshine...
Posts: 5,400
Default

Fortunately, most people are reasonably polite when they ask to cut ahead of me, and while I mentally may be annoyed, I'm quite civil and accommodating. Besides, I've had people tell me to go ahead of them when I had just a couple items. I figure it's good karma.
__________________
A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

  #7  
Old 09-22-2013, 11:10 PM
Jay 2K Winger's Avatar
Jay 2K Winger Jay 2K Winger is offline
Pedestrian of the Apocalypse
 
Join Date: Jul 2008
Location: Northern Virginia
Posts: 5,440
Default

Yeeeah, you're nicer than me. If Loaf Woman had come up behind me and asked to squeeze in front because she has "one item only," then that would have been one thing. But the second her crony showed up with a huge load to cut in front of me, I'd have called them on it.

LW was a rude bitch and deserved the bollocking (that's the term the Brits use, right?) she got for it.
__________________
PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

There are only four Horsemen of the Apocalypse because I choose to walk!

  #8  
Old 09-23-2013, 04:07 AM
Monterey Jack's Avatar
Monterey Jack Monterey Jack is offline
Area Manager
 
Join Date: Sep 2013
Posts: 1,373
Default

Quote:
Quoth bainsidhe View Post
Fortunately, most people are reasonably polite when they ask to cut ahead of me, and while I mentally may be annoyed, I'm quite civil and accommodating. Besides, I've had people tell me to go ahead of them when I had just a couple items. I figure it's good karma.
I had a nice lady offer to let me go ahead of her while I was grabbing snacks for my break today (a can of soda and a croissant), and I made sure to thank her three times for letting me go first.

  #9  
Old 09-23-2013, 01:03 PM
XCashier's Avatar
XCashier XCashier is offline
Insert clever title here
 
Join Date: Jul 2006
Location: At my computer
Posts: 6,976
Default

Quote:
Quoth C. Cecil Ivanish View Post
Once LW had left, EL apologised to the Cashier for having caused a scene "But she deserved it".
Yes, she did, and kudos to EL for trying to teach LW a lesson. Pity it didn't sink in, but you'd need concrete drilling equipment to get through a thick skull like that.
__________________
I don't have an attitude problem. You have a perception problem.
My LiveJournal
A page we can all agree with!

  #10  
Old 09-23-2013, 04:01 PM
EricKei's Avatar
EricKei EricKei is offline
The Hero CS Deserves
 
Join Date: Aug 2008
Location: Wandering Greyhawk
Posts: 9,801
Default

For the guy joining the Loaf -- "No way. I let HER through, not you. Back of the line!" -- If he protests that they're together : "That's fine. she can join you where she started - at the back of the line."
__________________
"Good men don't need rules; today is not the day to find out why I have so many." - The Doctor
"Target the reavers -- Target the reavers! Target everyone! SOMEBODY, FIRE!" - The Operative, "Serenity" (2005)
"[Friendship,] like philosophy, like art, like the universe itself … has no survival value; rather it is one of those things which give value to survival.” ~ C. S. Lewis
"French is my favorite ... Especially to curse with ... It's like wiping your arse with silk. I love it." The Merovingian, "The Matrix: Reloaded"
"Customers are like van gogh. They intentionally remove their ears when it suits them." TheDangOofMan, Reddit
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 05:10 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.