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if you want help....ASK ME! |
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07-24-2006, 10:11 AM
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Bookseller wot Rocks
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Join Date: Jul 2006
Location: England
Posts: 82
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if you want help....ASK ME!
Do not wander around the shop listlessly picking things up and putting them down again, talking to your child and saying things like "Oh THAT's what I want...oh wait...no it's on cd...I wanted it on tape...do you think they have it on tape Isaac?...Perhaps we could find something else instead...I think what I'll do is go to Amazon and see if I can find it there cos it doesn't look like they have it here does it Isaac...yes, let's do that, come along Isaac..."
 If you want to know if we have something or could get it for you, ASK ME! If you're not looking at me and half way down the shop speaking to your child, do not expect me to magically divine that you need assistance. Where I come from, eavesdropping is considered to be extremely rude, therefore, I do my best to ignore conversations not directly addressed to me.
I hate when they do that, it's like a kind of passive-SC'ism and it HACKS me off no end!  and actually, while we're on it...CONTROL YOUR KID! I'm not a free babysitter, so whilst you're wandering about talking to that spawn of yours, I'm NOT getting paid to make sure he doesn't get his fingers caught in the door he's currently slamming repeatedly because he "likes the noise".
Oh...todays good so far...can you tell ?!
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07-24-2006, 10:29 AM
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Lunatic posing as normal!
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Join Date: Jul 2006
Location: My own little corner of insanity
Posts: 5,208
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Have you ever considering actually approaching the customer anyway and offering your help first, before they have a chance to passively hint that they could use help, but don't actually ask for it?
That's usually a key selling tool for most salesclerks.
Upside is, the customers are free to decline the help and go on with their shopping, you then get some money in your register, (the reason the store is open in the first place), the annoying person doesn't get a chance to annoy you, and you can get on with whatever it is that you are doing.
Oh, and by the way, we prefer that our members don't refer to chidlren as "spawn".
__________________
I know it seems like I'm this strong person who can get though anything, but inside I'm fragile. I've had so many things thrown at me, and each one has only made a crack. What I'm afraid of is shattering.
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07-24-2006, 10:33 AM
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Bookseller wot Rocks
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Join Date: Jul 2006
Location: England
Posts: 82
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Actually, since I was busy with the queue of other customers, it wasn't an option and the customer could see that perfectly well, and since the customer himself was referring to the child as "you little brat" intermittantly, I don't think i was out of line there either.
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Annoying |
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07-24-2006, 12:12 PM
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Bagger
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Join Date: Jul 2006
Posts: 8
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Annoying
I used to be a cashier in a supermarket until recently and it really used to annoy me when people would talk to their small kids and babies, when really they wanted to ask me something, e.g. "do you think the lady has any more carrier bags?". Just ask me!!
One lady did it several times and one day she was chatting to the baby about something like, "Do you suppose they have any more of this bread out the back, baby? That would be nice, wouldn't it?" After a minute she looked up at me expectantly and said, "Well, do you?" I looked at her blankly and said, "Do I what? I'm sorry- I thought you were talking to the baby."
Mean, but funny.
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07-24-2006, 01:47 PM
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The Evil Bastard
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Join Date: Jul 2006
Posts: 2,473
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Quote:
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Quoth Ree
Have you ever considering actually approaching the customer anyway and offering your help first, before they have a chance to passively hint that they could use help, but don't actually ask for it?
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In my case yes. I ask them if I can help them with anything, and they say "no, just looking", after they've been specifically trying to find something.
__________________
 I AM the evil bastard! 
A+ Certified IT Technician
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07-24-2006, 02:12 PM
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Inebriant Supply Coordinator
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Join Date: Jul 2006
Location: 24° 33' 19" N / 81° 46' 58" W, aka Paradise
Posts: 5,597
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Quote:
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Quoth Ree
Oh, and by the way, we prefer that our members don't refer to chidlren as "spawn". 
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Okay...would you prefer "Satan's seed"?
"Brat"?
"Wailing monster"?
"Miniature sign of the impending Apocalypse"?
"Semi-trained monkey"?
"Evil offspring"?
"Demon issue"?
Let us know. Most of us have no problem using different phrases!
__________________
"The Customer Is Always Right...But The Bartender Decides Who Is Still A Customer."
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07-24-2006, 02:41 PM
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Bagger
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Join Date: Jul 2006
Posts: 62
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As a customer, I would rather try and find an item myself before I bother the store staff for help. I guess it's because of having worked in retail and dealing with idiots.
On the flip side of that, of course, are some stores that hit on you the minute you walk in the door and keep doing it until you tell them, "If I need help I'll ask."
Yes, I realize that they are doing their job (and probably work on comission) but to keep asking me if I need help (several times in the space of a few minutes) becomes annoying and will only make me leave the store.
As an employee, I would much rather acknowledge the customers presence and then move on but not hide so that they can't find me if they do have a question.
Oh, and my pet peeve as a customer? If I walk into a store with my husband or a girlfriend to be greeted with: "Hey guys, how are you?"
Looking down at bumps on chest: Do I look like a guy?
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07-24-2006, 07:30 PM
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Just some guy
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Join Date: Jul 2006
Location: Yorkshire
Posts: 11,620
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Quote:
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Quoth Jester
Let us know. Most of us have no problem using different phrases!
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'Child' works for me. I'm not keen on 'kid', but that's a modern thing, and I'm old-fashioned.
Take this as a hint.
Rapscallion
__________________
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07-24-2006, 08:24 PM
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Lunatic posing as normal!
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Join Date: Jul 2006
Location: My own little corner of insanity
Posts: 5,208
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Quote:
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Quoth Jester
Okay...would you prefer "Satan's seed"?
"Brat"?
"Wailing monster"?
"Miniature sign of the impending Apocalypse"?
"Semi-trained monkey"?
"Evil offspring"?
"Demon issue"?
Let us know. Most of us have no problem using different phrases!
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Just pick the one that people used to describe you when you were a young spawn.
*Which is my way of remindning people that you were all once children, and just because you may have been hellspawn, or demonic brats, does not mean all children are.
__________________
I know it seems like I'm this strong person who can get though anything, but inside I'm fragile. I've had so many things thrown at me, and each one has only made a crack. What I'm afraid of is shattering.
Last edited by Ree; 07-24-2006 at 09:47 PM.
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07-24-2006, 08:27 PM
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Cashier
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Join Date: Jul 2006
Posts: 160
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I think I was called "demon Spawn"  (that's what I call my kids too LOL)
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