There does seem to be that rare breed (1 in 100) of customers who are, I believe, legitimately paranoid that EVERY SINGLE customer-service/retail establishment is out to cheat them. That's why they have to be ever-vigilant to not get ripped off!
I don't think they're really racist/classist/sexist/whateverist down inside, they're just hyper suspicious of everything and whatever the most prominent personality/defining trait is of whoever their dealing with at the moment becomes the "proof" that there's a conspiracy in motion to cheat them.
These are the people who when their card doesn't take on the first swipe refuse to swipe it again because they're convinced you'll double-charge them...... ON PURPOSE even.......... despite the fact your store has cameras watching the whole thing and electronic records at both your end and the bank end that would easily fix it should it even occur...
Nope, no such thing as ACCIDENT! They're out to cheat me again!
I don't think they're really racist/classist/sexist/whateverist down inside, they're just hyper suspicious of everything and whatever the most prominent personality/defining trait is of whoever their dealing with at the moment becomes the "proof" that there's a conspiracy in motion to cheat them.
These are the people who when their card doesn't take on the first swipe refuse to swipe it again because they're convinced you'll double-charge them...... ON PURPOSE even.......... despite the fact your store has cameras watching the whole thing and electronic records at both your end and the bank end that would easily fix it should it even occur...
Nope, no such thing as ACCIDENT! They're out to cheat me again!
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