Over three hours on the phone

[wagegoth]

*On a side note, I'd chuckle if you guys book with a branch of my agency.

We use a company with a pretty obvious name related to what we do, then after 6 pm PDT it changes over to an after hours group.

[taxguykarl]

I am betting she is hoping that she confuses the staff enough that something goes wrong. And she ends up at the front desk asking for the deluxe room at a half rate.

That would actually make sense...in an SC sort of way.

[XCashier]

Over three hours of phone calls for a hotel reservation? That's beyond ridiculous. This is a customer to fire, and when she whines about it, tell her it's because she's being a high-maintenance pain in the arse and you're tired of putting up with her nonsense.