A few weeks ago, I was serving a customer and halfway through the transaction, my brain shut off. One minute I was receiving the customers money, the next I was giving her that money back thinking that she'd given me a tenner and I was handing her back £4 in change. I'd bagged her stuff up already too but couldn't remember doing it. All I could think of was this mysterious tenner that kept bobbing up and down in my head. It was the only thing in my mind.
So when I handed the customer her change, she looked at me funny and then told me that she'd given me that to pay for a £4 item and that I'd even bagged it up and everything. So I looked at the screen and lo and behold, the transaction was up there. I hadn't even hit the sub-total button yet.
She asked me if I was okay and then we started talking about what had just happened. She was really nice about it, and it made me feel a little less embarrassed. But man, that played on my mind for ages afterwards. I don't really know what happened. I was having an anxiety flare-up at the time and could have just been my brain saying "Yeah, just give me a moment here!" but it's still kinda scary!
So when I handed the customer her change, she looked at me funny and then told me that she'd given me that to pay for a £4 item and that I'd even bagged it up and everything. So I looked at the screen and lo and behold, the transaction was up there. I hadn't even hit the sub-total button yet.
She asked me if I was okay and then we started talking about what had just happened. She was really nice about it, and it made me feel a little less embarrassed. But man, that played on my mind for ages afterwards. I don't really know what happened. I was having an anxiety flare-up at the time and could have just been my brain saying "Yeah, just give me a moment here!" but it's still kinda scary!
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