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And let me help you. Ahem. 
Dude got landed on my desk tonight yelling and hollering about how he wants me to RIGHT NOW give him a zero percent interest rate for balance transfers on his card, or he will by God shut the card down and take his business elsewhere.
Did he listen to me when I (3 times) attempted to explain to him that I cannot apply
a promotional rate to his card, but that I can see he is eligible for such a thing, and I CAN and will happily connect him to those who will apply it?
No he did not. He interrupts me each time and swears louder. Demanding meanwhile to know why I didn't care to keep his business.
Finally after the 4th time he demanded to know if I could help him, he paused long enough in his rant to draw breath so that I could inform him, he was eligible and I was transferring him to the people who could fix his rate. He inquired as to why I had not said so yet. I replied that I was not allowed to interrupt and told him to have a nice day as he went *beep* off the line.
Dude got landed on my desk tonight yelling and hollering about how he wants me to RIGHT NOW give him a zero percent interest rate for balance transfers on his card, or he will by God shut the card down and take his business elsewhere.
Did he listen to me when I (3 times) attempted to explain to him that I cannot apply
a promotional rate to his card, but that I can see he is eligible for such a thing, and I CAN and will happily connect him to those who will apply it?
No he did not. He interrupts me each time and swears louder. Demanding meanwhile to know why I didn't care to keep his business.
Finally after the 4th time he demanded to know if I could help him, he paused long enough in his rant to draw breath so that I could inform him, he was eligible and I was transferring him to the people who could fix his rate. He inquired as to why I had not said so yet. I replied that I was not allowed to interrupt and told him to have a nice day as he went *beep* off the line.
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