I love it.

[ThePhoneGoddess]

Many of you know that my biggest pet peeve at work is parents who will not take responsibility for their children's misbehavior. It's always OUR fault. Well, this call made my night.

Me: Thank you for calling Bugaboo cell, this is TPG, my rep ID is 12345, can I have the cell number you're calling about?
Customer: Well, I'm not sure. I got these charges on my debit card, I don't know what they are.
Me: Ok, if you'll give me the debit card number, I can look up the charges and we can go over them. *I look up the charges, explain what they are, and give her the last 4 numbers of the cell they were charged to*
Customer: Can you hold on a moment?
Me: Of course.
Customer: (sound of lady walking though her house) Felicia, what's your cell number? *a young girl in the background rattles off the phone number I have in front of me*
Customer: (raising her voice) You been using my debit card on your phone?!!!
Girl in Background: Uh-uh, Momma! Uh-uh, no I didnt! No I didn't, Momma!
Customer: WHAT DID I TELL YOU ABOUT STEALING MONEY?!!!!!
Girl in background: I didn't do nuthin', momma! I didn't, I swear!
Customer: YOU'RE IN DEEP SHIT, GIRL! YOUR DADDY'S GONNA BEAT YOU INTO NEXT WEEK WHEN HE FINDS OUT!!!
Girl in Background: But Momma!!!
Customer: *hurriedly* Thank you, ma'am, you have been very helpful. *click*

[Sliceanddice]

*would fall on the floor laughing but would squish claire and not go far* omg that was awesome.

[MystyGlyttyr]

*meep*

Of course, the cynical part of me says this isn't the first time this song-and-dance has happened and it won't be the last.

[Lyger]

That's what you get for stealing money.

At least I hope that the mother wasn't serious about beating his daughter. My mom always said I'd get a "beating" when I did something I wasn't supposed to do, but rarely did it ever involve physical stuff.

[HawaiianShirts]

Quoth Lyger

At least I hope that the mother wasn't serious about beating his daughter. My mom always said I'd get a "beating" when I did something I wasn't supposed to do, but rarely did it ever involve physical stuff.

Same here. When I was young, "beatings" usually meant a quick swat on the backside. When I got older, it was banishment to my room or yardwork.

This thread reminded me of one call I took in my few months in a call center. It was a Saturday morning, and, of course, there were dozens of ads for kids' music collections and various toys running on TV around the country. I never actually had a kid try to use the parents' credit cards, but I had several call in and try to order. I found this call so amusing I put it in my journal at the time...

Me: (Standard greeting).
Little Kid: ... Hi.
Me: Hello. Can I help you?
Little Kid: I want the drawing thing on TV.
Me: So do I, but you need to have your mom or dad call in to order that.
Little Kid: I saw the drawing thing on TV and...
Adult Voice: (in background, coming closer) Aw, dammit, Little Kid! How many phones do they have in this place? Give me that. (on the line) Hello?
Me: Good morning.
Adult Voice: Let me guess. You sell the drawing thing.
Me: To adults, yes.
Adult Voice: *sigh* This is the sixth time Little Kid has done this today. I disconnect the phone and hide it, but she keeps finding another one somewhere in the house. I'm sorry. I'll try to make sure she doesn't call you again.
Me: Don't worry about it. Good luck.
Adult Voice: Yeah, thanks. I'm not getting paid enough for this. (trailing off) Little Kid, what did I tell you ab- *click*

[iradney]

That's awesome that the parent didn't put the blame on you!
My mom would also say my dad would give me a beating, but it was always the verbal kind. Trust me, I'd rather have had 3 or 4 swats to the bottom than an hour long lecture!!!

[Becks]

Quoth HawaiianShirts

I'm not getting paid enough for this.

Too true.

[TNT]

Caller: Why is my cable bill so high?
Me: Um, it seems there were quite a few pay per views ordered.
Caller: I never ordered any pay per views.
Me (sigh... this again?): Pay per view doesn''t order itself.
Caller: Oh, I know who ordered it. And when he comes home, he's going to wish he hadn't. Thank you and have a good night.
Me: I'm guessing I'm going to have a much better night than he will.
Caller: You can be sure of that.

[CancelMyService]

Quoth TNT

Caller: Why is my cable bill so high?
Me: Um, it seems there were quite a few pay per views ordered.
Caller: I never ordered any pay per views.
Me (sigh... this again?): Pay per view doesn''t order itself.
Caller: Oh, I know who ordered it. And when he comes home, he's going to wish he hadn't. Thank you and have a good night.
Me: I'm guessing I'm going to have a much better night than he will.
Caller: You can be sure of that.

I get that call every so often. I joked with a supervisor once how odd it is that with all the PPV and on demand programming we offer, only the adult selections magically appear on people's bills. It's as if no one ever orders porn, it just randomly appears on people's TVs thanks to the Magic Porn Fairy.

Also, we have a frequent caller wherein a young (probably 12-15 max) boy calls in with the most obvious trying-to-sound-like-a-grownup voice attempting to order adult PPV. He calls every couple of weeks, and calls 10-15 times a day with the hope of landing someone who will place the order without asking for verification. Never happens, but you gotta almost be impressed with the kid continuing his quixotic quest for the latest Jerry Springer PPV.

[Amethyst Hunter]

Quoth CancelMyService

It's as if no one ever orders porn, it just randomly appears on people's TVs thanks to the Magic Porn Fairy.

I want a Magic Porn Fairy! (For writing purposes only, mind you - I write fanfic slash and the inspiration would be helpful. )