Customers in a hurry: Demophobia, Suspiciousness, or Stupidity?

HALFHUMANHALFZOMBIE · #1 08-01-2007, 12:34 AM

Some of the Crap I don't put up with is Shoppers who need to go through fast because they are all of a friggin' sudden in a hurry for an appointment, work, or nothing. And some of the SC's tell me when I worked express one time that "The Express lanes are very slow", "You need to speed up, I would gotten through faster if I was on a regular lane" or "If I was going any slower then we'd go in reverse. Okay, woman if you thought going to a regular lane is faster than my till why just go there instead of waiting at my till to tell me bullsh!t about speeding up. I'll have to repeat this over and over I'm not the only till open.. you come to my line and I try to fix a mistake I made don't think I'm performing a magic solution to my problem by asking me how long it takes! Many tills have hardly any people STFU and go to them. I Sometimes wonder if the shoppers in a hurry are performing something illegal? I think just slowing down for hurried people might be a deterrant for Loss Prevention to find the suspected individual! Some hurried Shoppers just wander around after they are finished their purchases. I think it's ridiculous the things they buy when they are in a hurry like one person did a post here about someone rushed for time to buy a pet bird or something and the associate was asking some question and the Customer couldn't stand waiting I mean WHY WHY? Don't people know better? Obviously not!!

DesignFox · #2 08-01-2007, 12:40 AM

I like when people tell me they are in a massive hurry. I go about 200% slower as soon as they do that.*

*only if they are sucky about it. I don't do that to the average person.

myswtghst · #3 08-01-2007, 01:16 AM

I never understand behavior like this. If I know I'm running late, I don't run errands beyond stopping at Walgreens or 7-11 for necessities, and I never get snippy with the cashier, as I'm the idiot who decided to stop off even though I was running late.

Pagan · #4 08-01-2007, 01:24 AM

I had one like that this afternoon! She kept moaning about how much a hurry she was in, but kept wandering off looking at other stuff and asking questions whilst I was ringing up her purchase. Made me have to take about three times longer because I kept having to stop and go answer her question. All the while telling she was in a hurry! Judging by her outfit, she did get dressed in a hurry....just because your top and skirt are both green does not meant they match. Lime green top greyish-green skirt.

Shengirl · #5 08-01-2007, 01:25 AM

Didn't you know? Because it says, "Express," it's ALWAYS faster than the other lines! Even if there are twice the people in it! And when it's not, well, you're doing something wrong. Yes, you, not the customer holding everyone up because she's writing a check with a palsied hand, nor even the one refusing to believe her debit card won't go through.

If it makes you feel better, consider this: At the chain where I work, they impress on us the need to go fast. It's like a game to me, and I tear through large orders like it's...well, my job. Small children and adults alike have looked at me and gone, "Wow, you're fast!" and most people appreciate a speedy checkout that lets them move on with their day. But I still occasionally get the jerks who yell at me for "throwing" or otherwise abusing their food. Which I don't! I'm OCD about food placement!

In other words, you can't ever win. (Wait, wasn't I supposed to make you feel better?)

WorkAtBBuy · #6 08-01-2007, 03:34 AM

I can't stand customers in a hurry. If you're in SUCH A FKKN HURRY why the HELL did you stop at BBuy? What life-prolonging necessity could there POSSIBLY BE there? I don't care what your kid says, sir/ma'me. He/she is NOT gonna die if he/she doesn't get the (video game, DVD, CD, console) RIGHT NOW. If you're in such a hurry, COME WHEN YOU'RE DONE with (the human sacrifice, hitting the neighbor's mailboxes with baseball bats, what have you). Sorry, that's my pet peeve.

Jester · #7 08-01-2007, 06:25 AM

JESTER: "And what would you like?"
SC: "A steak (or burger)."
JESTER: "And how would you like that cooked?"
SC: "Well done, please."
JESTER: "No problem. I'll get that going right away."

Jester goes to enter the order. On his next pass by the table, the SC calls him over.

JESTER: "Yes?"
SC: "Will that be pretty quick? We're in a hurry."
JESTER:

Okay, you just ordered something WELL DONE. That takes TIME to cook. And you expect us to whip it right out because you are in a hurry?

There's a reason fast food is called fast food, and restaurants are NOT called fast food. We will get it out to you as quickly as you can, but if you think that telling me you are in a hurry is going to make your food, especially your well done food, magically appear, you are completely out of touch with anything resembling logic, reality, or the real world.

Sadly, this kind of thing happens in restaurants all the freakin' time. People like this make me want to jump in the harbor!

Luna · #8 08-01-2007, 06:31 AM

I had a customer tonight (well yesterday now) come in 15 minutes to close. Bought some stuff, kept complaning the entire time about how she was in a big hurry. Yet she kept walking away from her purchase to go look at other things. I needed her information for the frequent shopper card. She kept leaving the register. Then she upturned her purse to look for the frequent shopper card. Then she decided she didn't want one. Then she did want one. Then she and her daughter wanted to get more things. Then they didn't.

I...wanted...to...smack...her

HARD. With a 2 X 4.

And yes, throughout the entire transaction - she kept telling me how she was in such a hurry and had to leave.

Catwoman2965 · #9 08-01-2007, 06:16 PM

I get that all the time. And its always the customers who take 20 items into the fitting room, try every one on, and come out to ask the associates opinion on EVERY SINGLE one, then go back for more, and spent maybe an hour or more looking and trying on clothes. Then they come up to be rung up,and they are bouncing up and down in impatience, saying how much of a hurry they are in.

Um, if you are shopping for clothes, then come back when you have time! When i am rushed, i make mistakes - so don't take your time and then make ME rush becasue you realize you need to pick up Jr. in 5 minutes!

air914 · #10 08-01-2007, 07:13 PM

I'm guilty of being in a rush at a restaurant, but not wanting fast food. Usually though, I'll tell the waiter or waitress that we're on a time schedule, or we don't have long, or have to be somewhere - and I ask if we can order right away, and if they can bring the check with dinner - that way, they don't wait on us to see if we want dessert, they don't have to even bother to ask if we want appetizers or anything - and when the food comes out, the bill does too so we can pay quickly and be gone. I hope that's not really annoying.... I do tell them just about when I sit down.... and I don't ask for food well done b/c I don't order steak or anything that needs to be well done.