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Yes, because serving you is the only good thing going on in my life |
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03-13-2008, 01:33 PM
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Area Manager
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Join Date: Feb 2007
Posts: 1,239
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Yes, because serving you is the only good thing going on in my life
This guy was just irritating. He came into the bar when we were busy, and walked up to me.
SC: Now, I know you don't do table service here but I was wondering...can I have table service?
Me: I'm sorry sir, but we are too busy to give you table service. If I were to give you table service, then everyone else would want it.
SC: But just think of how happy it is going to make you feel!
Me: Happy?
SC: Yes! When I leave here, you will be happy knowing that you have made a customer happy!
Me: But sir, I will have left about 150 people unhappy because I will be ignoring them in order to give you table service.
SC: Look, if you knew ANYTHING about customer service, you would do as I asked and be happy.
Me: Sir, I have about one hundred customers who have ordered food, and are waiting for meals. Is it good customer service to forget about them just so you don't have to wait in line?
SC: So, you're saying I have to wait? Like everyone else?
Me: Yes sir.
SC: Well, I don't want to do that. I'm leaving. That won't make you happy, will it?
Me: No comment sir.
Yes because I do get my kicks out of making a single customer happy. My friends, my family, my loved ones, they don't make me happy. A single customer is all I need to make me happy!
Yeah right.
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03-13-2008, 01:38 PM
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Store Manager
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Join Date: Jun 2007
Location: London, UK
Posts: 620
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Quote:
Quoth customersruinmylife
SC: Well, I don't want to do that. I'm leaving. That won't make you happy, will it?
Me: No comment sir.
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I can't say I was with him up to that statement - he was wrong on every level, but that comment makes me think he was out right delusional.
I imagine you threw a party when he left you were so pleased to see him go.
Victoria J
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03-13-2008, 01:41 PM
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Girl Friday Extraordinaire
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Join Date: Jul 2007
Location: Illinois
Posts: 706
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Apparently I know nothing about customer service because what makes me happy is then they friggen leave....
__________________
"Man, having a conversation with you is like walking through a salvador dali painting." - Mac Hall
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03-13-2008, 01:57 PM
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Front End Supervisor
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Join Date: Feb 2008
Posts: 213
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 ...wow I was waiting for "dont you know who I am!"
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03-13-2008, 05:59 PM
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Assistant Manager
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Join Date: Nov 2007
Location: USA! USA! USA!
Posts: 437
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Quote:
Quoth iviles
 ...wow I was waiting for "dont you know who I am!"
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I expected one of three responses:
1) "Where's your manager?!"
2) "I'm going to go the competition then!"
3) "I've spent X amount of money - you should make an exception for me!"
I'm always entertained by folks who ask me if I know what good customer service is, and then proceed to describe something that isn't anywhere on the same planet as good customer service.
__________________
Be a winner today: Pick a fight with a 4 year old.
"I guess I read for a lot of reasons but the main one is so I don't end up as a fucking waffle waitress." - Bill Hicks
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03-13-2008, 06:56 PM
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Bagger
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Join Date: Aug 2006
Location: Buffalo, NY
Posts: 23
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Quote:
Quoth customersruinmylife
SC: Well, I don't want to do that. I'm leaving. That won't make you happy, will it?
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"Actually, sir, that would make me very happy. Good day."
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03-13-2008, 08:11 PM
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insane in the membrane
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Join Date: Jul 2006
Location: land of the free, home of the weird
Posts: 3,225
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i know what it is, but sometimes, i just don't feel you deserve it. now are you happy?
waahhbulance time for that one.
i love it when they don't get their way that they almost always fall onto the 'good customer' service schtick. yes, because ignoring everyone in favor of your selfish ass is good service.
i choose the majority's happiness over one self absorbed jackass any day.
__________________
look! it's ghengis khan!
Sorry, but while I can do many things, extracting heads from anuses isn't one of them. (so sayeth the irv)
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03-13-2008, 08:14 PM
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Super Moderator
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Join Date: Dec 2006
Location: The far end of the bell curve
Posts: 3,505
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__________________
Waiting is good. It means you're not going to die. The person you need to feel sorry for is the one who gets rushed into A&E and treated first.
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03-13-2008, 08:18 PM
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Store Manager
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Join Date: Nov 2007
Location: Colorado
Posts: 633
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You should find out where he works, come in, and demand he drop everything he's doing to make you happy...
__________________
My basic dog food advice - send a pm if you need more.
Saydrah's leaving the nest advice + packing list live here.
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03-14-2008, 01:02 AM
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I keep things running smoothly
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Join Date: Mar 2007
Location: North of Chicago
Posts: 261
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Quote:
Quoth customersruinmylife
SC: Well, I don't want to do that. I'm leaving. That won't make you happy, will it?
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the only way I'd be happier is if I got to watch you slip and fall on your arse on the way out.
__________________
Everything sucks. I must be living in a vacuum.
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